Experienced Customer Service - Self Storage Manager in Hoover, AL at arenaflex
Are you a customer service expert with a passion for delivering exceptional experiences? Do you thrive in fast-paced environments where no two days are the same? Look no further! arenaflex, the self-storage industry leader, is seeking an experienced Customer Service - Self Storage Manager to join our team in Hoover, AL.
About arenaflex
arenaflex is a leading provider of self-storage solutions, with a commitment to delivering exceptional customer experiences and unparalleled service. Our team is dedicated to helping individuals and businesses store their belongings with confidence, and we're looking for talented individuals like you to join our ranks.
Our Benefits
At arenaflex, we believe in taking care of our team members. That's why we offer a comprehensive Total Rewards package, including:
- Flexible and full-time schedules between the hours of 9:30am and 6pm (weekends 'til 5pm)
- Eligibility for full-time benefits after working an average of 20+ hours, including:
+ Medical, dental, vision, 401k with match, paid time off, sick time, and flex spending + Company-paid life, accidental death insurance, and exclusive vendor discounts + Mileage reimbursement for travel between properties or other work-related tasks + On-site company housing available to employees at many of our locations (performance and tenure required for eligibility) + Performance-based bonuses for our Property Managers
Job Description
As a Customer Service - Self Storage Manager at arenaflex, you'll be responsible for:
- Working independently at multiple locations, spending time both inside and outside
- Assessing customer storage needs and making suggestions, including selling packing and moving supplies
- Conducting daily storage unit inspections to confirm inventory and availability
- Auditing cash drawers and making bank deposits
- Helping customers stay current with payments and making reminder and collection calls when required
Physical Requirements
This role requires:
- Ability to transport, lift, and move items weighing up to 35 pounds
- Ability to walk in and around facilities, spending up to 50% of time in outdoor environments, including climbing stairs and opening large doors
- Performing cleaning and daily maintenance tasks, including sweeping and mopping interior areas and maintaining exterior grounds and curb appeal
Qualifications
To be successful in this role, you'll need:
- Experience in customer service-centered sales environments, such as retail, restaurant, fast food, or other service-based companies
- A valid driver's license and reliable vehicle for travel between work locations and other work-related business
- Ability to work independently and as part of a team
- Excellent communication and problem-solving skills
- Ability to adapt to changing situations and priorities
Additional Information
arenaflex is a Great Place to Work, recognized by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion. Join our team and be a part of the self-storage industry's #1 team!
Expected Salary
$14 per hour
Location
Hoover, AL
Job Date
Thu, 08 May 2025 06:42:05 GMT
Apply Now!
Ready to take your customer service skills to the next level? Apply now for this exciting opportunity to join arenaflex as a Customer Service - Self Storage Manager in Hoover, AL! Apply for this job