Experienced Data Entry Specialist – Asset Verification Requests for Government Agencies

At arenaflex, we are dedicated to providing exceptional services to our clients, and we are seeking a highly skilled and detail-oriented Data Entry Specialist to join our team in Evanston, Illinois. As a Data Entry Specialist, you will play a vital role in processing Asset Verification Requests for Government Agencies, ensuring the accuracy and efficiency of our operations.

About arenaflex

arenaflex is a leading provider of innovative solutions to the public sector, with a strong commitment to excellence and customer satisfaction. Our team of experts is passionate about delivering high-quality services that meet the evolving needs of our clients. We are proud to offer a dynamic and supportive work environment that fosters growth, learning, and collaboration.

Responsibilities

As a Data Entry Specialist at arenaflex, your primary responsibilities will include:

• Data Entry: Accurately enter financial and account balance data provided by financial institutions, meeting productivity and quality standards.
• Record Maintenance: Keep detailed records of data entry tasks, ensuring seamless tracking and reporting.
• Deadline Management: Process data within the same day of receipt, adhering to strict service level agreements and meeting deadlines.
• File Handling: Rename and split large files promptly after training, maintaining a well-organized digital and physical filing system.
• Mail Operations: Operate envelope inserters and other mail equipment efficiently, ensuring timely and accurate mail processing.
• Mail Sorting: Sort incoming mail by type of data, ensuring accurate categorization and routing.
• Follow-up: Contact financial institutions regarding requests with missing account information, including phone communication if necessary.
• Mail Pickup: Occasionally pick up mail from the nearby Post Office, ensuring timely receipt and processing.
• Additional Duties: Perform other department responsibilities as required, demonstrating flexibility and adaptability.

Requirements

To be successful as a Data Entry Specialist at arenaflex, you will need to possess:

• Education: A college degree is preferred, but a high school diploma is required.
• Technical Skills: Proficiency in Microsoft Excel and Outlook, with 10-key proficiency (assessment will be given during interview).
• Attention to Detail: A strong commitment to high-quality performance, with a keen eye for accuracy and precision.
• Critical Thinking: The ability to objectively analyze information and draw correct conclusions, ensuring informed decision-making.
• Pressure Management: The capacity to work under pressure and meet deadlines, maintaining a calm and composed demeanor.
• Self-Motivation: A reliable and independent individual who can work effectively in a team environment.
• Multi-tasking: The ability to efficiently handle multiple tasks without loss in productivity, prioritizing tasks and managing time effectively.
• Adaptability: The ability to adjust to new environments and demands, functioning effectively with minimal confusion.
• Security Clearance: Must obtain contract-specific security clearance as a condition of continued employment.
• Holiday Work: Availability to work some company holidays with compensation (e.g., day after Independence Day, day after Thanksgiving).

Nice-to-haves

While not essential, the following skills and qualifications are highly desirable:

• Experience in data entry, mail operations, or a related field.
• Familiarity with arenaflex's internal web applications and systems.
• Strong communication and interpersonal skills, with the ability to effectively interact with colleagues and clients.

Benefits

As a valued member of the arenaflex team, you will enjoy a comprehensive benefits package, including:

• Health Benefits: A comprehensive, multi-carrier program for medical, dental, and vision benefits.
• Retirement Benefits: A 401(k) with match and an Employee Share Purchase Plan.
• Wellbeing: A wellness platform with incentives, Headspace app subscription, Employee Assistance, and Time-off Programs.
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity: Comprehensive insurance coverage for peace of mind.
• Family Benefits: Including bonding and family care leaves, adoption and surrogacy benefits.
• Health Savings, Health Care, Dependent Care, and Commuter Spending Accounts: Flexible spending options to support your financial well-being.
• In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice: Opportunities to give back and make a positive impact.

How to Apply

If you are a motivated and detail-oriented individual with a passion for data entry and customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [arenaflex's website or email address]. We look forward to welcoming you to our team! Apply for this job