Technical Trainer (Legal Tech-AI)Lehi, Utah, United States; Remote - US
Technical Trainer (Legal Tech-AI) NetDocuments is the world's #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters. NetDocuments provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team. At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2022, 2023, & 2024 list of Inc. Magazine's 5000 Fastest-Growing Private Companies in America. Other recent awards include:
- Two-time winner (2024, 2023) National Top Workplaces
- Two-time winner (2024, 2023) Top Workplace innovation
- Three-time winner (2023, 2022, 2021) Top Workplace in the US by the Salt Lake Tribune
- Three-time winner (2023, 2022, 2021) Best Companies to Work for by Utah Business magazine
- Three-time winner (2024, 2023, 2022) Top Workplace Work-Life Flexibility
- Three-time winner (2024, 2023, 2022) Top Workplace Compensation & Benefits
- 2024 Cultural Excellence
- 2024 Technology Industry
- 2023 Top Workplace Leadership
- 2023 Top Workplace Purpose & Values
- 2022 Top Workplace Employee Appreciation and Employee Well Being
NetDocuments is a hybrid, remote-friendly workplace. Come join our team and work inspired each day! About the Opportunity NetDocuments is seeking a Technical Trainer with a passion for technology, enablement, and legal industry transformation. This role will deliver comprehensive product and implementation program training to NetDocuments Global Channel Partners, with a growing emphasis on AI capabilities and legal-specific workflows. The Technical Trainer will play a critical role in shaping how partners understand and apply our solutions, particularly in legal, compliance, and professional services environments. Reporting to the Director of Partner Success, this role requires not only technical training acumen but also a solid understanding of legal operations, AI-powered document management, and the evolving needs of law firms and legal departments. What Your Contributions Will Be:
- Facilitate multi-day training programs (virtual and onsite) across global time zones with legal-industry contextual examples
- Collaborate with the Partner Enablement team to design and continuously improve course materials that incorporate AI features, legal-specific workflows, and best practices
- Deliver engaging, technically sound sessions that prepare partners for certification and real-world implementation, using scenarios from legal and regulated industries
- Identify skill and knowledge gaps across partner teams and recommend targeted enablement solutions, especially around legal innovation and AI adoption
- Create and maintain a recertification program that adapts as products, AI capabilities, and legal technology needs evolve
- Ensure follow-through and program completion with personalized partner support, coaching, and learning journeys
- Stay current on NetDocuments AI functionality, emerging legal technology trends, and legal use cases to keep training highly relevant and practical
What You Will Bring to the Team:
- A deep understanding of how legal professionals use technology, including document management systems, AI-driven search, and workflow automation
- The ability to translate technical functionality into business value, particularly in law firms, legal operations, compliance, or corporate legal departments
- A learner-first mindsetbalancing clarity, empathy, and impact in every training session
- Skills in knowledge transfer and curriculum development with an eye toward legal relevance and partner success
Required Education and Experience:
- 3+ years of proven experience as a technical trainer or in a technical enablement role
- Experience with SQL
- Strong presentation skills and comfort with delivering training to diverse audiences, including legal professionals
- Familiarity with modern learning tools and training techniques, including the use of LMS platforms, video modules, and performance-based assessment
- Experience with enterprise cloud applications and understanding of implementation challenges in the legal sector
- Awareness of AI tools in legal tech (e.g., document summarization, smart search, clause extraction, redlining automation), and enthusiasm for staying up to date with their use in real-world legal scenarios
- Ability to work independently in a fast-paced, ever-evolving SaaS environment
Ideally You Will Have:
- Direct experience working in, consulting for, or training legal professionals (law firms, legal ops, or corporate legal teams)
- Familiarity with legal practice management systems, document lifecycle management, or AI applications in legal services
- Knowledge of AI capabilities in document management systems and a passion for demystifying them for learners
Benefits
- 90% healthcare premiums company covered
- HSA company contribution
- 401K match at 4% with immediate vesting
- Flexible PTO (typically 3 to 4 weeks a year)
- 10 paid holidays
- Monthly contributions for wellness
- Access to LinkedIn Learning with monthly dedicated time to explore
Compensation
Transparency The annual compensation range for this position is: $85,000 - $100,000 The posted cash compensation for this position includes on target earnings, base salary and variable if applicable. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations Apply tot his job Apply To this Job