Senior Project Manager (ERP)- REMOTE in Midwest/East Coast

About the position QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises. QAD solutions help customers in the automotive, life sciences, packaging, consumer products, food and beverage, high tech and industrial manufacturing industries rapidly adapt to change and innovate for competitive advantage. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain. This is a remote position within US but we will only consider candidates located in midwest/east coast states (CST and EST time zones) due to extensive travel requirement Lead end-to-end ERP implementation projects from initiation through go-live and post-deployment stabilization. Apply PMI project management methodologies (Initiating, Planning, Executing, Monitoring & Controlling, Closing) to ensure predictable, on-time, and on-budget delivery. Define and manage project scope, schedule, budget, risks, assumptions, and dependencies in alignment with the Statement of Work. Establish and maintain integrated project plans, including milestones, deliverables, resource assignments, and critical paths. Enforce formal change control processes to ensure all scope changes are documented, estimated, approved, and tracked. Facilitate project governance, including steering committee meetings, executive communications, and formal project status reporting. Participate in and deliver internal and customer-facing project reviews, including financial, delivery, and risk assessments. Coordinate cross-functional teams (functional consultants, technical resources, client stakeholders, and third-party vendors). Ensure deliverables meet defined acceptance criteria and quality standards before the customer signs off. Proactively identify, escalate, and resolve project risks and issues using structured mitigation and contingency planning. Drive customer adoption and readiness through effective planning of testing, training, cutover, and go-live activities. Align service delivery with ITIL principles, particularly around incident, change, and release management during deployment. Maintain accurate project documentation and ensure compliance with internal delivery standards and contractual obligations. Leverage Professional Services Automation (PSA) systems (e.g., Certinia or equivalent) for project financials, forecasting, resourcing, and billing accuracy.

Responsibilities

• Lead end-to-end ERP implementation projects from initiation through go-live and post-deployment stabilization.
• Apply PMI project management methodologies (Initiating, Planning, Executing, Monitoring & Controlling, Closing) to ensure predictable, on-time, and on-budget delivery.
• Define and manage project scope, schedule, budget, risks, assumptions, and dependencies in alignment with the Statement of Work.
• Establish and maintain integrated project plans, including milestones, deliverables, resource assignments, and critical paths.
• Enforce formal change control processes to ensure all scope changes are documented, estimated, approved, and tracked.
• Facilitate project governance, including steering committee meetings, executive communications, and formal project status reporting.
• Participate in and deliver internal and customer-facing project reviews, including financial, delivery, and risk assessments.
• Coordinate cross-functional teams (functional consultants, technical resources, client stakeholders, and third-party vendors).
• Ensure deliverables meet defined acceptance criteria and quality standards before the customer signs off.
• Proactively identify, escalate, and resolve project risks and issues using structured mitigation and contingency planning.
• Drive customer adoption and readiness through effective planning of testing, training, cutover, and go-live activities.
• Align service delivery with ITIL principles, particularly around incident, change, and release management during deployment.
• Maintain accurate project documentation and ensure compliance with internal delivery standards and contractual obligations.
• Leverage Professional Services Automation (PSA) systems (e.g., Certinia or equivalent) for project financials, forecasting, resourcing, and billing accuracy.

Requirements

• Minimum 8 years of experience leading ERP implementations, preferably in manufacturing, distribution or supply-chain environments.
• Proven experience managing enterprise-level ERP projects (QAD; SAP, Oracle, or similar ERP experience acceptable).
• Based in or supporting customers in the East and Central regions of the United States.
• Excellent verbal and written communication skills, with the ability to engage executive and operational stakeholders.
• Highly organized, detail-oriented, and capable of managing multiple concurrent projects.
• Willingness and ability to travel up to 50% as required by project needs.
• Strong customer-facing skills with a consultative, results-driven mindset.

Benefits

• U.S. benefits package includes medical, dental and vision coverage, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, unlimited paid-time off, parental leave, and well-being programs.

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