Pricing Operations Manager - Remote

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter. Because life is better with pets. We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve. With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you. Position Overview PetVet Care Centers is seeking a Pricing Operations Manager to be responsible for managing and executing pricing operations across PetVet Care Centers' hospital network. This role owns pricing implementation, monitoring, compliance, and documentation, and serves as a key partner to Finance, Operations, and hospital leadership to ensure pricing decisions are accurate, consistent, and scalable. This role requires strong project management and communication skills, operational judgment, and the ability to independently manage pricing initiatives in a multi-site healthcare environment.

Key Responsibilities

Pricing Operations & Ownership

• Own the end-to-end execution of pricing changes across PetVet Care Centers hospitals
• Manage pricing governance processes, including approvals, documentation, and controls
• Ensure pricing standards are applied consistently while accounting for local market considerations

Pricing Strategy Development:

• Analyze market trends, competitive pricing, and customer demand to develop and recommend pricing strategies for veterinary products and services
• Conduct pricing research and benchmarking to ensure competitiveness and profitability
• Identify opportunities to improve margin, pricing compliance, and service mix

Cross-Functional Partnership

• Serve as a primary pricing partner to Finance, Operations, and hospital leadership
• Provide pricing guidance and recommendations to field and corporate teams
• Support acquisition onboarding by leading pricing alignment for newly acquired hospitals

Systems & Process Improvement

• Maintain pricing accuracy and data integrity across practice management systems
• Support pricing process improvements, automation, and documentation
• Partner with IT and data teams on system enhancements related to pricing

Change Management & Enablement

• Lead pricing rollouts, communications, and training support for hospital teams
• Monitor adoption and compliance; proactively address issues and risks
• Support escalation and resolution of pricing-related challenges

Qualifications (Required)

• Bachelor's degree in Finance, Business, Economics, Analytics, or a related field
• 4–6+ years of experience in pricing, revenue operations, financial analysis, or related roles
• Experience supporting multi-location or services-based organizations
• Advanced Excel skills and strong analytical capability
• Proven ability to manage projects independently and influence cross-functional partners

Preferred Skills (Nice to Have)

• Experience in veterinary, dental, or healthcare services organizations
• Familiarity with veterinary practice management systems (e.g., Avimark, Cornerstone, EzyVet)
• Exposure to BI tools, SQL, or pricing software

What We Offer

We care deeply about supporting our team members — professionally and personally. Benefits include:

• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team Member Pet Discounts
• Emotional wellbeing support — including Calm app access and 24/7 EAP
• CE stipends and career development resources
• Grant Circle — a relief fund for team members facing personal hardship
• Local hospital culture backed by national resources

At PetVet Care Centers, we're committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive. Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact. You care for pets. We care for you. PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices. Apply tot his job Apply To this Job