Sr. HR Program Manager - Skills Strategy and Implementation - Seattle, WA (Hybrid)
About the position The Talent Strategy and Operations team is seeking a strategic and innovative program manager to drive and activate an integrated skills strategy that aligns to Nordstrom’s business priorities and future skills roadmap. This role will focus on building a skills-based organization to ensure our employees remain agile and future-ready to ensure achievement of Nordstrom's long-term business goals. This is a high-impact program manager role that will be at the forefront of revolutionizing how we develop and leverage skills in the workforce, unlocked through It will work cross-functionally with the HR function, Business Leaders, Product Management and Technology to develop and implement a holistic skills philosophy, strategy and framework throughout Nordstrom’s employee journey. A day in the life... Management of the skills-based talent program, strategy, and roadmap to phase the delivery of skills across the enterprise. Develop robust project plans, communication materials (i.e., decks), and stakeholder engagement models to drive ownership and accountability of key milestones in the skills strategy - bringing team members along each step of the way. Partner with the Business Leaders and stakeholders across Nordstrom to ensure a collective and connected view across dependencies in developing and activating the skills strategy. Develop, implement and lead a sustainable and flexible skills governance approach across the enterprise. Support and execution in the building of the broader vendor, technology, and skills data roadmap to unlock the skills strategy in partnership with HR Product, HR Tech/Ops, learning and talent management. Lead an integrated change management effort, aligned to the desired business drivers, in support of ensuring a successful and sustainable implementation of the skills strategy. Stay on the forefront of skills-based models, vendors, and the impact AI can have on the skills ecosystem.
Responsibilities
- Management of the skills-based talent program, strategy, and roadmap to phase the delivery of skills across the enterprise.
- Develop robust project plans, communication materials (i.e., decks), and stakeholder engagement models to drive ownership and accountability of key milestones in the skills strategy - bringing team members along each step of the way.
- Partner with the Business Leaders and stakeholders across Nordstrom to ensure a collective and connected view across dependencies in developing and activating the skills strategy.
- Develop, implement and lead a sustainable and flexible skills governance approach across the enterprise.
- Support and execution in the building of the broader vendor, technology, and skills data roadmap to unlock the skills strategy in partnership with HR Product, HR Tech/Ops, learning and talent management.
- Lead an integrated change management effort, aligned to the desired business drivers, in support of ensuring a successful and sustainable implementation of the skills strategy.
- Stay on the forefront of skills-based models, vendors, and the impact AI can have on the skills ecosystem.
Requirements
- 5+ years of experience Human Resources program management or project management experience
- Experience in project management of large-scale enterprise Human Resources efforts that deliver value to the business.
- Experience in the skills-based ecosystem – understanding of skills frameworks, learning platforms, and the Tech/AI systems that support skills.
- Experience in the identification and management of external vendors to support the delivery of enterprise-wide efforts.
- Proven success in using data to influence stakeholders and partners to adopt a specific direction or strategy.
- Outstanding communication skills and ability to partner with employees on all levels of the organization.
Benefits
- Medical/Vision, Dental
- Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount and EAP Resources
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