[Remote] Epic Senior Consultant, Quality & Regulatory Reporting

Note: The job is a remote job and is open to candidates in USA. Nordic Global is seeking an Epic Senior Consultant specializing in Quality and Regulatory Reporting. The role involves providing consulting services on EHR-related projects and ensuring clients meet quality and regulatory requirements through effective collaboration and problem-solving.

Responsibilities

• Provide quality and regulatory advisory services to ensure the client is successful in meeting requirement programs, incentive programs and payor requirements
• Ensure alignment of quality and regulatory programs during workflow and technical discussions
• Perform Epic-related consulting and administrative computer services for Nordic clients
• Analyze clinical or operational workflows supported by the assigned products and their relationship to the technical environment based on regulatory requirements
• Collaborate with client stakeholders to project manage internal client initiatives
• Gather detailed requirement specifications for client deliverables
• Design, build, configure, and implement assigned application technical workflows to support clinical and operational workflows
• Apply technical expertise to individual client system build to identify, troubleshoot, and resolve problems
• Support clinical, revenue, or operational implementations for assigned applications which may also include testing and QA, reporting, product life cycle, communication/collaboration with customers and vendors, and training users
• Mentor client project teams as necessary in project and system build strategy
• Track and document risks and issues
• Analyze and document workflows
• Work closely with project leadership, including documentation and meeting facilitation
• Work directly with Epic end users to monitor workflows, provide documentation, and optimization suggestions
• Lead client-facing meetings regarding on-going work-product coordination and project status
• Collaborate with internal leadership and EHR architects on solution design and delivery
• Enhance process and internal support documents, assist in the improvement of workflows and processes, and manage multiple projects simultaneously
• Participate in continuous learning opportunities to grow expertise
• Uphold and strengthen Nordic’s corporate culture
• May be invited to attend corporate functions as a representative of the company to meet prospective consultants, as well as solidify relationships with client and Nordic co-workers

Skills

• Knowledge and/or experience implementing Epic is required
• Exceptional customer management and service skills
• Excellent communication skills, written and verbal
• Demonstrated ability to seek out, analyze, and solve novel problems
• Ability to organize with exceptional attention to detail
• Able to work independently and within a team environment
• Must demonstrate and embody Nordic's maxims
• Epic Regulatory Reporting and Best Practice Advisories Badge preferred, not required
• At least 2 years of Epic build experience to support quality and regulatory programs (i.e. UDS, MIPS/MACRA, Promoting Interoperability, eCQMs) preferred
• At least 2 years of quality and regulatory compliance understanding and experience to include programs such accreditation bodies (TJC, DNV), Center for Medicare and Medicaid Services (CMS) programs, Centers for Disease Control (CDC), Health and Human Services, etc. preferred
• Clinical experience preferred, not required

Company Overview

• Nordic Global is an information technology company. It was founded in 2010, and is headquartered in Louisville, Kentucky, USA, with a workforce of 1001-5000 employees. Its website is https://www.nordicglobal.com.

Company H1B Sponsorship

• Nordic Global has a track record of offering H1B sponsorships, with 6 in 2025, 10 in 2024, 1 in 2023, 3 in 2022. Please note that this does not guarantee sponsorship for this specific role.

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