Financial Clearance- Call Center Rep- Remote- PRN

About the position We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today! This job promotes compliance of assigned clinical departments in collaboration with department leadership and under the direction of the ambulatory nursing leadership. Educates clinic staff on regulatory standards and develops clinic and staff. Improves the organization's safe practice and evaluates the impact that systems improvements have on the patients and employees. Demonstrates professional responsibility and accountability for own practice and supports the department's' philosophy of nursing. 20 Hours a Week To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

Responsibilities

• Collaborates with operational and clinical leaders to ensure safe patient care by using evidence-based best practices
• Assists with staff orientation programs, assessing appropriate competencies and credentialing for new hires specific to individuals’ scope of practice and staff on-boarding
• Helps promote unit compliance with the organization's Clinical policies and procedures and regulatory standards
• Assists in planning and identifying areas for quality improvement initiatives
• Provides input as necessary for annual performance evaluations and performance improvement plans
• Assists in monitoring of interior physical plant to ensure cleanliness and fulfillment of OSHA mandates and infection control by collaborating with infection control department
• Work with Operational Managers or Directors to help promote front-line accountability across the department for all employees
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style
• Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
• This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

Requirements

• Education Required - in nursing
• Work Experience Required - 5 years of experience with registered nurse (RN) license; or Required - 3 years of experience with BSN including supervisory or leadership experience
• Certifications Required - Current registered nurse (RN) license in state of practice
• Required - Basic Life Support (BLS) from the American Heart Association
• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Strong organizational and time management skills.
• Strong interpersonal skills.
• Ability to work a flexible work schedule (e.g. 24/7, weekend, holiday, on call availability) and travel throughout and between facilities.

Nice-to-haves

• Preferred - Bachelor's in nursing (BSN)

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