Technical Sales Representative
Territory: Alabama, Arkansas, Louisiana, Oklahoma, Texas, Mississippi, and parts of Tennessee and Florida ML Gatewood is one of the market leaders in trim nozzle and trim technology for the pulp and paper industry. Since 1962, ML Gatewood has been manufacturing product in Portland, Oregon, focusing on superior quality and customer service, meeting the requirements of customers throughout the United States and around the world. Under the supervision of the Outside Sales Supervisor, the Technical Sales Representative is responsible for providing field technical sales support to customers of ML Gatewood in the Pulp & Paper industry. The incumbent will be responsible for consultative field sales activities – both generating and closing sales opportunities, necessary to maintain and grow business across Alabama, Arkansas, Louisiana, Oklahoma, Texas, Mississippi, and parts of Tennessee and Florida. Our Technical Sales Representatives are responsible for overall customer satisfaction, while meeting or exceeding the territory sales and profitability targets.
Responsibilities
- Responsible for providing top quality field technical sales support to customers
- Grow direct end-user accounts and relationships; expand on existing accounts
- Prospect and generate sales opportunities and leads
- Establish and maintain professional business relationships with new and existing customers, gaining their trust and confidence in applying our products
- Connect with end-users such as engineers, technicians, and operations in industrial accounts to provide solutions with our products
- Review technical specifications and application requirements, working closely with Inside Sales to prepare quotes, bid packages, and supporting documentation
- Maintain CRM and other systems regarding customer and deal information
- Stay up to date on the competitive marketplace; analyze market trends and identify opportunities
- Travel to customer/ supplier sites is expected and overnight travel as required (up to 75% of the time), otherwise working from a home-based office
Education/ Skills/Knowledge
- High school diploma; required
- Post-secondary degree/ diploma in a technical field; preferred OR a combination of education and work experience
- 2+ years of related experience in business-to-business industrial sales; preferred
- Knowledge of the IMPACT Sales Process; an asset
- Previous experience in pulp & paper or a working knowledge of the industry; required
- A hunter mindset with a strong technical aptitude and a general understanding of industrial processes
- Must demonstrate interpersonal savvy in order to build and maintain relationships
- Excellent time management, communication, and problem-solving skills
- Advanced computer skills including experience with CRM software & MS Office
- Strong presentation skills and experience preparing professional PowerPoint decks
- Valid passport, driver’s license and access to personal vehicle
- Demonstrated enthusiasm, optimism, passion, and a drive to WIN
Work Environment
- Fast-paced environment in a dynamic competitive industry
- Home office location, when not travelling
- Daily customer and internal communication via telephone calls, emails, and virtual meetings
- Exposure to deadlines, multiple demands and priorities, multi-tasking, and interruptions
- Travel to customer & supplier sites, overnight travel as required – approx. 75%
- Ability to lift 25lbs
We offer an attractive compensation and benefits package including:
- Competitive remuneration plan including base salary, bonus structure, and car allowance
- Cellphone, laptop and tablet
- Competitive paid time-off plan
- Extended health and insurance benefits and Company matching 401k program
- Formalized employee achievement/service awards
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