Consultant, Risk Solution Services

About the position Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world. Progress starts with you. The mission of the Risk Solution Services (RSS) division is to provide expert managed services that secure and optimize the payments lifecycle by proactively increasing acceptance and preventing fraud. We leverage Visa’s global expertise with AI, machine learning and proven best practices to help clients stay ahead of emerging threats and enable secure, seamless payments. On a foundation of trust and integrity, we are driven by partnership, accountability, and outcomes. We work side-by-side with our clients to understand their unique challenges and deliver tailored solutions to protect their business. Our success is measured by the trust we build, the resilience we enable, and the results we deliver. The Consultant, Risk Solution Services helps Visa clients manage fraud by analyzing data for emerging trends, developing strategies to mitigate risk, and collaborating with clients to implement these strategies using Visa and industry tools. The Consultant maximizes client engagement through automation, GenAI, and machine learning, while effectively communicating portfolio updates and industry insights in a way that drive client success. This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Responsibilities

• Communication and Presentation: Deliver clear, concise, and tailored communications to internal and external stakeholders. Present complex data and recommendations in accessible formats, ensuring understanding and actionability for clients and partners.
• Consulting Expertise: Build and foster strategic partnerships with clients, understanding their unique business needs. Provide consultative guidance that supports adoption of Visa products and risk management solutions.
• Solutions Delivery: Drive client engagement by leveraging automation, GenAI, machine learning, and regular portfolio updates. Ensure seamless delivery and integration of solutions, prioritizing client satisfaction and operational efficiency.
• Analysis, Data, and Reporting: Utilize advanced data analysis and reporting tools to identify trends, align KPIs with Visa objectives, and generate actionable insights for clients. Continuously enhance automation capabilities for improved reporting.
• Industry Knowledge: Stay current on payment industry trends and competitive landscape. Share insights with clients, provide education on payment systems, and adapt solutions to address market changes and client needs.

Requirements

• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Nice-to-haves

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• 5 or more years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD)
• 6 or more years of relevant work experience with a Bachelor’s Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• Experience implementing automation, GenAI, and/or machine learning solutions in a payment or fraud context
• Advanced skills in data analytics and visualization platforms
• Demonstrated ability to educate others on payment systems and fraud trends, and adapt strategies based on industry knowledge
• Proven success in building and maintaining strategic client relationships in a consulting environment
• Demonstrated expertise in: The payment industry, particularly fraud management
• Collaborating on enterprise-wide products, projects, or programs
• Deriving actionable insights from complex data analysis and reporting
• Delivering professional services and solutions, including automation, GenAI or machine learning
• Proficiency in Microsoft 365 (Office) and data visualization/presentation tools
• Exceptional presentation, consultative, and communication skills

Benefits

• Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

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