Enterprise Rent-A-Car - Automotive Service Advi...

Job title: Automotive Service Advisor - Remote Company: Enterprise Rent-A-Car Job description: Responsibilities Responsibilities include: Review and apply automotive maintenance and repair expertise to provide timely advice on repair orders submitted from external partners by phone and email, in an efficient and friendly manner Review proposals to ensure proper repair and maintenance services are performed according to manufacturers' recommendations, interval-based timing, applied knowledge of vehicle history, and appropriate pricing for suggested services Negotiate changes or corrections to order pricing when inconsistent with standards, assess and apply proper warranty and post-warranty applications while creating and issuing purchase orders; explain our operating procedures to clients, groups and vendors Analyze clients’ business needs and repair orders to create and assess solutions; contact clients to provide recommendations, explain proposed procedures, and gain approval Identify opportunities and make recommendations to Groups and leadership across internal business lines for full maintenance service proposals, repairs charged to the clients, and opportunities to cycle vehicles in favor of repair Equal Opportunity Employer/Disability/Veterans #LI-REMOTE Qualifications Must live in the state of Nevada Must reside in Las Vegas, NV or immediate surrounding county Must have a minimum of 4 approved ASE certifications that are current Six (6) months of customer service experience required Two (2) years automotive maintenance, repair consultation or dealership service department experience required Degree in Automotive Technology preferred Basic proficiency with Microsoft Office products (Word, Excel, and Outlook) Must be willing to accept starting pay range of $24.89-$29.88 per hour Must have the ability to meet all work from home technical requirements Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future Competency Based Qualifications: Executing Customer Service Detail Oriented Analyzing Communication Flexibility Work from Home (WFH) Requirements: Must have reliable and consistent high-speed internet access provided by a cable or fiber provider (no DSL, satellite or wireless) High-speed Internet connection with a minimum validated upload and download speed of 3Mb or greater (please validate using a speed test tool such as ) * Working web camera for virtual collaboration. Expected salary: $24.89 - 29.88 per hour Location: Las Vegas, NV Apply for the job now!