Product Compliance Specialist
Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment. Join us and Be a Part of Something Good. Preferred location: (Hybrid - 3x week) Atlanta Support Center (2 Ballpark Center, 800 Battery Ave SE Atlanta, GA) Eligible locations: (Hybrid - 3x week) New York Support Center (225 Varick St. New York, NY) Atlanta Support Center (2 Ballpark Center, 800 Battery Ave SE Atlanta, GA) Job Summary The Product Compliance Specialist supports the execution of quality assurance compliance programs. This role is responsible for maintaining documentation, assisting in audit reviews, and process quality incidents to ensure supplier compliance. The specialist maintains nutritional and allergen data for menu items. Job Responsibilities and Duties
- Maintain and organize quality and food safety documentation, including product specifications, SOPs, and audit records
- Support internal and third-party audit preparation and execution (e.g., SQF, FDA, USDA, GFSI)
- Assist with regulatory compliance initiatives, including FSMA and food labeling verifications
- Collaborate with suppliers and co-manufacturers to collect and validate quality documentation (e.g., COAs, allergen statements)
- Maintain nutritional and allergen information for all menu items.
- Stay up to date on food safety regulations and help implement policy changes as directed by the QA leadership team
Knowledge, Skills, Abilities
- Strong attention to detail and ability to follow structured procedures
- Effective written and verbal communication skills
- Ability to multi-task and prioritize workload with guidance
- Willingness to learn and adapt in a dynamic environment
Education Requirements Bachelor's Degree - preferred Education or Certificate Details Food Science, Food Technology, Food Microbiology or similar background Work Experience 2-4 years Related Experience 1-2 years quality assurance experience in chain restaurant or food manufacturing setting Physical Requirements Lifting/pushing objects weighing over 40 lbs. Basic keyboarding or other repetitive motions Benefits at Shake Shack: A work environment where you can come as you are, share your ideas, have fun, and work collaboratively:
- Weekly Pay and Performance bonuses
- Shake Shack Meal Discounts
- Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
- Medical, Dental, and Vision Insurance*
• Employer Paid Life and Disability Insurance* • 401k Plan with Company Match* • Paid Time Off* • Paid Parental Leave* • Access to Employee Assistance Program on Day 1
- Pre-Tax Commuter and Parking Benefits
- Flexible Spending and Dependent Care Accounts*
• Development and Growth Opportunities
- Eligibility criteria applies
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About Us
Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." Shake Shack is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status. Apply tot his job Apply To this Job