Senior Dynamics 365 Solutions Engineer

Job Title: Senior Dynamics 365 Solutions Engineer Location: Lubbock, TX or Remote (CST or EST time zone required) Department: Customer Success Reports To: Director of Customer Success Salary Range: $90,000 - $115,000 About FundView FundView is a modern, cloud-based ERP platform built specifically for local governments with populations under 50,000. Hundreds of cities, towns, and counties rely on FundView to replace outdated legacy systems and move beyond spreadsheets or generic accounting tools that were not purpose-built for local governments. The integrated SaaS suite includes finance, utility billing, payroll, permitting, code enforcement, municipal court, and citizen services - giving local governments enterprise-grade software capability without added complexity. With a mission to make government work easier, FundView delivers intuitive software, fast onboarding, and responsive support so local governments can operate more efficiently and serve their communities with confidence. Role Summary The Senior Dynamics 365 Solutions Engineer designs, configures, and optimizes FundView's internal Dynamics 365 and Power Platform environment. You will lead solution design and implementation across Dynamics 365 (Sales, Customer Service, Project Operations), Power Apps, Power Automate, Dataverse, and Power BI to deliver secure, scalable systems that support FundView's growth. This role connects Product, Implementation, Engineering, and Customer Success, turning business requirements into clear technical designs and serving as a trusted advisor to stakeholders across the company.

Key Responsibilities

Solution Design & Architecture

• Lead technical discovery and fit-gap analysis for Dynamics 365/Power Platform solutions supporting internal workflows (sales, onboarding, project delivery, support).
• Design end-to-end solutions using Dynamics 365, Dataverse, Power Apps, Power Automate, and Power BI, aligned to Microsoft and FundView standards.
• Define integrations between Dynamics 365, FundView SaaS applications, and other systems using standard connectors and APIs.
• Produce concise solution artefacts (architecture diagrams, data models, mappings, configuration standards) for technical and non-technical audiences.

Implementation, Configuration & Quality

• Configure Dynamics 365 apps (tables, forms, business rules, process flows, security roles) and related Power Platform components.
• Apply ALM best practices (solutions, environments, source control/CI/CD) for reliable deployments.
• Lead or support data migrations from legacy or ad hoc systems into Dataverse/Dynamics 365.
• Work with QA and business owners to plan and execute testing (including UAT) and ensure quality before go-live.
• Troubleshoot complex issues across configuration, integrations, data, and performance, driving root-cause analysis and durable fixes.

Stakeholder Partnership

• Collaborate with Implementation PMs, BSAs, and Customer Success to translate business processes into technical designs and implementation plans.
• Act as a senior SME for Dynamics 365 and Power Platform, contributing to planning sessions, design workshops, and solution reviews.
• Provide technical input to internal tooling and process roadmaps, identifying opportunities to improve efficiency and visibility.
• Maintain internal documentation, playbooks, and reusable patterns that support consistent delivery.

Coaching & Continuous Improvement

• Mentor junior engineers, BSAs, and implementation staff on Dynamics 365, Power Platform, and architecture best practices.
• Monitor platform usage and support trends to recommend improvements and manage technical debt.

Required Qualifications

• 5+ years of hands-on experience with Dynamics 365 and Power Platform (model-driven apps, Power Automate, Dataverse), including 2+ years in a senior or lead role.
• Experience delivering solutions using at least two of: Dynamics 365 Sales, Customer Service, Project Operations.
• Proven experience designing and building integrations (connectors, APIs, dataflows) between Dynamics 365/Dataverse and other SaaS or on-prem systems.
• Strong skills in data modeling, security design (roles, teams, field-level security), and environment/solution management in Power Platform.
• Experience across the delivery lifecycle: discovery, design, estimation, configuration, testing, deployment, and post-go-live support.
• Strong communication skills with the ability to translate between business and technical audiences.
• Located in and working primarily within CST or EST time zones.
• Experience in a B2B SaaS environment.

Preferred Qualifications

• Experience with internal business systems for a SaaS or software company (e.g., CRM, onboarding, professional services automation, customer support).
• Hands-on experience with Power BI for dashboards and analytics over Dynamics 365/Dataverse data.
• Experience implementing ALM, automated deployments, and DevOps practices for Power Platform (e.g., Azure DevOps or GitHub).
• Relevant Microsoft certifications (e.g., Power Platform Solution Architect Expert, Dynamics 365 Solution Architect Expert, or related functional certifications).
• Experience applying AI or Copilot capabilities within Dynamics 365 or Power Platform.

You'll Thrive in This Role If You

• Enjoy pairing deep technical expertise with a practical understanding of business processes.
• Are comfortable leading discussions, making architecture recommendations, and explaining trade-offs.
• Are highly organized, able to manage multiple initiatives in parallel, and keep stakeholders aligned.
• Care about maintainable, well-documented solutions and patterns that others can reuse.

Why Join FundView You will join a collaborative team helping local governments deliver better services to their communities. Your work will shape how FundView runs its business on Dynamics 365 and the Power Platform, with meaningful impact on operations and strong opportunities to grow as a senior technical leader. Apply tot his job Apply To this Job