Remote Virtual Assistant for US House Cleaning ...

We are a fast-growing residential cleaning company based in the United States looking for a reliable, organized, and English & Spanish - speaking Virtual Assistant from Latin America to join our team full-time.

This is a 100% remote position. You will work from home in your country and support our daily operations.

Your main responsibilities

• Answer phone calls, emails, texts, and live chat from customers (friendly & professional English required)
• Schedule and reschedule cleaning appointments using our software (Jobber or similar)
• Follow up with clients after service (reviews, feedback, rescheduling)
• Coordinate with our cleaning teams (send schedules, confirm arrivals)
• Light bookkeeping: enter payments, send invoices, track overdue accounts
• Help with social media posts and replying to comments (Facebook/Instagram)
• Other admin tasks as needed

Schedule & Hours

• Monday – Friday, 9 AM – 6 PM EST (US Eastern Time)
• Occasional Saturday shifts during busy seasons (paid extra or time off in lieu)
• 40–45 hours/week

Requirements

• Fluent English (written and spoken) – you will speak with US customers daily
• Very reliable internet and a quiet place to work
• At least 2 years of experience as a VA, customer service rep, or call center agent
• Experience with Google Calendar, Gmail, WhatsApp Business, CRM software
• Fast learner and extremely organized
• Laptop/computer + headset

We offer

• $1,000 – $1,400 USD per month (paid every two weeks via Wise, PayPal, or Payoneer)
• Performance bonuses possible ($100–$300 extra during busy months)
• Long-term, stable position with room to grow and earn raises
• All training and tools provided

Location: Anywhere in Latin America (Mexico, Colombia, Argentina, Peru, etc.) as long as you can work EST hours.

To apply: Send your resume + a short voice note (30–60 seconds) in English telling us why you’d be perfect for this job.

We are hiring immediately – serious applicants only.