Criminal Information Tech II

The State of Utah is seeking a dedicated individual for the role of Criminal Information Technician II within the Division of Child and Family Services. This position involves conducting background screenings for kinship placements and managing data entry and correspondence related to background checks.

Responsibilities

• Enters data into a computer system and retrieves, corrects, or deletes previously entered data
• Checks delegated email address, processes requests and questions accordingly
• Works with caseworkers, kinship workers, and applicants
• Conducts criminal and child abuse background screenings using specified programs, such as UCJIS, SAFE, and Courtlink
• Receives, processes, and responds to information requests from DCFS caseworkers
• Tracks and organizes requests using Google sheets and Google drive
• Prepares for and attends background screening review committee
• Searches and reviews fingerprint files manually
• Prepares and enters applications into the Office of Background Processing DACS system
• Processes out of state child abuse registry checks
• Carries a caseload of background screening requests
• Other duties that relate to screening and finding kinship placements
• Performs required on call work on a rotation basis with the team
• Maintains accurate records and logs
• Ensures that agency and/or state records are properly classified, processed, and controlled
• Writes or drafts correspondence, reports, documents, and/or other written materials

Skills

• Understands principles, practices, and procedures of an office environment
• Exhibits active listening and comprehensive skills; communicates effectively verbally and in writing in English
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records
• Works efficiently and knowledgeably in Google drive with Google documents / spreadsheets
• Organizes information in a clear and concise manner
• Able to use automated software applications
• Exhibits critical thinking skills; understands research methods, techniques, and/or other sources of information
• Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Makes decisions or solving problems by using logic
• Able to work independently in a telework environment
• Skilled at working in a fast-paced environment
• Works with people in a manner which shows sensitivity, tact, and professionalism
• Maintains confidentiality
• Must have a valid driver's license
• Occasional in-state travel required
• Candidates must pass initial certification and maintain certification with Bureau of Criminal Identification (BCI) systems
• Are current employees of the State of Utah
• Have professional work experience conducting criminal background checks

Benefits

• Great health benefits
• Retirement plans
• Generous paid time off
• Balanced work schedule

Company Overview