Onboarding Specialist

UNC Health is an inclusive organization with a mission to improve the health and well-being of the communities it serves. The Onboarding Specialist manages the pre-boarding and onboarding processes for new teammates, ensuring all required tasks are completed and providing support throughout their first year to enhance their experience and career growth.

Responsibilities

• Coordinates and monitors the initiation and completion of all contingent offer requirements for pending hires including pre-employment screening (background & drug), verification of education and prior employment, EHS/OHS clearance, I-9, and licensure/credentials
• Produce and provide Incentive Agreements to qualified new hires, transfers and promotions as directed by offer details
• Maintain regular communication with candidates to ensure a positive experience and timely follow-up by responding to inquiries and providing updates on the pre-boarding and onboarding processes
• Maintain complete, accurate, and up-to-date pre-boarding records for each new hire, transfer, and promotion following legal and organizational standards utilizing department-approved systems
• Maintain regular contact with all new hires throughout their first year ensuring a positive experience by answering questions, providing information on annual processes (ie: market/merit, performance reviews, Share Survey, etc) and connecting new hires to teammates, events and material of interest to them as they grow their career at UNC Health
• Respond to routine and complex questions from new hires, transfers, and promoted teammates, HR partners, internal and external partners and hiring managers. Enlist Sr. Onboarding Specialists, Onboarding Supervisor or Director when needed
• Participate in process improvement initiatives to enhance the candidate experience and onboarding efficiency
• Participate in special projects or non-routine work as requested by leadership

Skills

• High School diploma required
• Requires 1+ years of administrative experience in a customer service role
• Intermediate proficiency in Microsoft Word and Excel
• Effective problem-solving skills
• Excellent communication and interpersonal skills
• Ability to use good judgment and maintain confidentiality
• Ability to coordinate multiple priorities
• Previous Human Resources experience is preferred
• Previous onboarding experience is highly preferred

Company Overview