Healthcare Operations Analyst - Indiana Medicaid - Remote

It takes great medical minds to create powerful solutions that solve some of healthcare’s most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you’ve honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you’ll have the opportunity to work more flexible hours. And working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work-life balance, continuous learning, and career development.

Summary

The Healthcare Operations Analyst is responsible for completing a variety of provider-related data tasks, including updates, validations, recertifications, disclosure reviews, and other workflow activities that support Indiana Medicaid operations. This role requires strong analytical ability, attention to detail, and the capacity to work independently in a fast-paced remote environment. Your role in our mission

• Multitask effectively while managing multiple provider enrollment requests.
• Stay organized and maintain accuracy across all documentation and workflows.
• Demonstrate strong attention to detail in reviewing and validating provider data.
• Adapt quickly to policy updates, regulatory changes, and shifting priorities.
• Maintain focus and consistency while meeting productivity and quality expectations.

What we're looking for

• Proficiency with PC and Windows environments, including MS Word, Excel, PowerPoint, Outlook, and Teams.
• Strong advanced data entry and quality-entry capabilities, including composing clear professional correspondence.
• Demonstrated phone skills for resolving questions from providers, clients, and vendors.
• Ability to research, analyze, and resolve complex provider-related issues.
• Ability to interpret administrative policies and apply strong planning and organizational skills.

What you should expect in this role

• 100% remote role requiring a reliable high-speed internet connection (minimum 24 Mbps download / 8 Mbps upload) to support daily system and communication needs.
• Fast-paced work environment requiring consistent accuracy, timeliness, and high-quality service delivery.
• Frequent interaction with providers, internal teams, and external stakeholders through email, phone, and virtual meetings.
• Opportunities for professional development and advancement within Gainwell’s Provider Operations teams.
• Full suite of Gainwell employee benefits, including medical, dental, vision, 401(k) with company match, paid time off, floating holidays, and employee wellness programs.

LI-REMOTE LI-JT1 The pay range for this position is $30,500.00 - $43,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Apply tot his job Apply To this Job