Implementation Consultant – Pharmacovigilance / Safety Systems
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We’re not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Help us transform and bring innovation to Drug Safety and Pharmacovigilance!
Veeva is looking for an experienced consultant to join the Safety Professional Services team and support implementations of our Vault Safety solution. We want innovative thinkers with deep implementation expertise who are ready to challenge the status quo with new technology. As a key member of our Professional Services team, you will work side-by-side with customers and our senior consultants to implement Vault Safety. In this role, you will support the overall delivery of Vault Safety for our customers. You will define and drive business processes, support the project team in delivering the solution, and guide our customers throughout the implementation programs. Opportunities are available across the UK for this role; this is a ‘work anywhere’ position, as long as you are close to an airport and are able to meet travel requirements. Qualified candidates based in the UK are encouraged to apply.
What You’ll Do
- Support life sciences customers in the rapid configuration and implementation of Vault Safety
- Execute across all implementation phases, covering mainly project management and/or functional analyst roles: workshop preparation and delivery, requirements gathering, gap analysis, configuration, validation, and customer training
- Provide subject matter expertise on implementation methodology and best practices
- Collaborate with partners involved during the implementation
- Collaborate with internal and cross-team stakeholders and contribute to the Safety practice development
Requirements
- At least 3+ years of experience in Life Sciences, Healthcare, or an adjacent Safety industry
- Experience implementing, supporting, or administrating core business/IT operations with GxP software solutions
- Good knowledge of implementation methodologies for SaaS solution
- Proven ability to deliver on time and with a high degree of satisfaction
- Longstanding passion for technology and hands-on experiences
- Ability to work autonomously in a fast-paced, high-growth environment
- Fast learner, ability to adapt and to embrace changes
- Proactive with good interpersonal skills, a good team player
- Excellent written and oral communications skills in English
- Fluent in a second language: Italian, Spanish, French, or German
- Proficiency in MS Office (e.g. Excel, Word, PowerPoint, etc.)
- Ability to travel upon business requirements
- Bachelor’s degree or equivalent required
Nice to Have
- Fluent in 2nd language: Spanish, French, Italian, or German
- Direct experience with systems such as Oracle Argus, ARISg, and/or other drug safety applications