Associate Analyst - Bank Fraud - Detection

Ally Financial is a customer-centric, leading digital financial services company. They are seeking an Associate Analyst for their Bank Fraud Detection team, responsible for assessing risks, conducting research, and ensuring compliance with established standards to prevent fraud against Ally Bank.

Responsibilities

• Thoroughly research incidents and/or scenarios to alleviate any risk or exposure to customers and/or Ally Bank
• Perform a series of reviews using various tools and reports to identify potential fraudulent activities on new/existing Ally Bank Deposit accounts
• Review of new accounts, negative balance accounts, ACH reports, any suspicious activity on existing accounts
• Effectively execute countermeasures and various mitigation strategies to avoid losses to the bank and to our customers
• Ensures enterprise-wide compliance with established standards for the bank set by Corporate Security or other Ally Bank departments
• Provide excellent customer service to those customers impacted by potential fraud, ensuring we offer assistance as appropriate
• Assist manager in the preparation of reports as required for documentation to ensure adherence to policies and procedures

Skills

• 1+ years of Analyst experience in a Bank Fraud role required
• Demonstrated fraud investigation skills recommended
• Background in Deposit Operations
• Ability to handle multiple priorities
• Strong written and verbal communication skills
• Effective time management and organizational skills
• Strong Windows based PC skills required
• Responsible to ensure quality control
• Be challenge driven, goal oriented and capable of handling emergency or crisis situations
• Working knowledge of current bank fraud investigative techniques

Benefits

• Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
• Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
• Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
• Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.

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