[Remote] Enrollment - Inside Sales Phone Agent
Note: The job is a remote job and is open to candidates in USA. Nsight Health is transforming how care is delivered through Remote Patient Monitoring, Chronic Care Management, and Behavioral Health Integration. As an Inside Sales Phone Agent, you will connect patients with remote patient monitoring services, making outbound calls to explain program benefits and secure patient enrollments.
Responsibilities
- Remote Patient Outreach: Conduct outbound calls to patients using provided scripts to explain and enroll them in remote patient monitoring and chronic care management programs
- Sales and Persuasion: Effectively communicate the value of our services, address patient questions, and overcome objections to secure enrollments
- Target Achievement: Meet and exceed daily and monthly enrollment targets
- Customer Service: Provide exceptional customer service and ensure a positive patient experience
- Data Accuracy: Accurately verify and record patient information
- Compliance: Adhere to all HIPAA and company compliance guidelines
- Virtual Team Collaboration: Participate in daily morning virtual meetings and contribute to a positive team environment using Google Workspace tools
- Administrative Tasks: Utilize Google Sheets and Docs for data entry and reporting
- Adaptability: Remain flexible and adaptable to changes in scripts, processes, and program offerings
- Proactive Support: Anticipate patient needs and provide proactive support to enhance the patient experience
Skills
- Proven sales experience is required
- Excellent communication and interpersonal skills, with a clear and friendly speaking voice
- Ability to navigate multiple scripts and handle potential rejections
- Strong ability to build rapport and establish trust with patients
- Ability to multitask and manage time effectively in a remote work environment
- Positive, upbeat, and empathetic attitude
- Ability to read, write, and interpret documents and instructions
- Strong problem-solving and reasoning abilities
- Proficiency in Google Workspace (Sheets, Docs, etc.) is highly preferred
- An Associates degree is a plus
Benefits
- Earn extra compensation for bilingual skillset!
- Opportunity to work in a growing and innovative healthcare company.
- Earn a great hourly wage with strong monthly bonus potential!
- Meaningful work that directly impacts patient lives
- Collaborative and supportive virtual team environment
- Comprehensive benefits package, including medical, dental, and vision insurance
- Generous 401(k) matching program
- 11 paid holidays
- Paid Time Off (PTO)
- Work from home flexibility
Company Overview