Account Executive, Teifi Labs
Teifi Digital is a Shopify Plus Platinum partner that specializes in solving complex e-commerce challenges. They are seeking an Account Executive to manage inbound sales for their Shopify products, focusing on high-volume pipelines and effective communication with both clients and co-sellers.
Responsibilities
- Own inbound Workmate sales cycles from first call to closed-won
- Manage a high-volume pipeline with short sales cycles
- Run frequent demos of Labs products
- Clearly communicate how Workmate solves real retail operational problems and why it’s valuable
- Co-sell closely with Shopify Retail Account Executives
- Act as the primary Teifi Labs contact for Shopify-referred Workmate leads
- Ensure fast follow-up, tight communication, and smooth deal progression with co-sellers
- Lead effective discovery sessions to understand merchant workflows
- Scope Workmate use cases including inventory management, service-based workflows, employee management, and retail operations
- Partner with Solutions Engineering and delivery leads when complexity increases
- Build clear, accurate proposals aligned to delivery expectations
- Ensure clean, well-documented handoffs to delivery teams
- Capture requirements, assumptions, and constraints clearly
- Proactively identify friction in the sales and handoff process
- Continuously improve documentation, tooling, and workflows to support scale
- Stay current on the Workmate product roadmap and newly shipped features
- Bring structured merchant feedback to Product and Delivery teams
- Maintain accurate CRM data, notes, and forecasting
- Report clearly on pipeline health, conversion, and revenue
Skills
- Comfortable running frequent demos and merchant-led conversations
- Clear, structured documentation and strong organizational habits
- Able to operate quickly without sacrificing clarity or accuracy
- Previous sales experience
- Understanding of Shopify, with emphasis on Shopify POS and retail workflows
Benefits
- Ongoing professional development through training programs, certifications, and peer mentorship
- Hybrid work model depending on role, with a Granville Island office and free on-site parking
- Flexibility in work hours designed to accommodate appointments and personal responsibilities
- Comprehensive health and dental coverage in Canada, plus a health spending account
- Paid office closure between Christmas and New Year’s
- Regular team culture events, stocked office snacks, and a dog friendly workplace
- Performance based bonus opportunities for full-time employees
Company Overview