[Remote] Building Automation System Monitoring Technician
Note: The job is a remote job and is open to candidates in USA. Indoor Environmental Services is hiring a BMS Monitoring Technician to remotely monitor and support multiple building automation systems. The role requires HVAC understanding and strong judgment to identify system issues before they escalate into failures.
Responsibilities
- Utilize basic computer skills to monitor HVAC controls, analyze data, and generate reports
- Work with multiple BMS/BAS platforms (Niagara, Honeywell, Trane, Siemens, JCI, etc.)
- Securely connect to and navigate remote customer sites
- Assist field technicians with remote troubleshooting of HVAC and controls components
- Assist customers with BMS adjustments remotely (setpoints, schedules, overrides)
- Monitor alarms and trends for HVAC equipment: AHUs, RTUs, Boilers, chillers, VAVs, pumps, and associated systems
- Acknowledge, prioritize, and triage alarms
- Distinguish nuisance alarms from true faults
- Identify cause vs symptom
- Identify faulty components or faulty equipment
- Escalate issues with clear, actionable documentation
- Participate in a scheduled on-call rotation
- Perform approved BAS maintenance tasks remotely (point checks, schedule reviews, alarm maintenance, backups where applicable)
- Collaborate with team members to implement system upgrades and improvements
- Collaborate with team members to diagnose and resolve technical issues effectively
- Maintain accurate records of service calls, repairs, and system maintenance activities
Skills
- Experience with multiple building management / control systems
- Proven ability to remotely access, navigate, and operate BMS front ends
- Practical understanding of HVAC fundamentals
- Experience reviewing trends, histories, and alarms
- Ability to work independently and make sound judgment calls
- Strong written communication and documentation skills
Company Overview