Experienced Operations Intake Coordinator I – Data Entry Specialist for Dynamic Healthcare Environment

Welcome to arenaflex

At arenaflex, we are dedicated to transforming the health of our communities, one person at a time. As a diversified, national organization, we offer a unique opportunity to be part of a team that is making a real difference in the lives of millions. With a strong commitment to diversity, equity, and inclusion, we value the ways in which we are different and believe that our differences are what make us stronger. If you are a motivated and detail-oriented individual with a passion for healthcare, we encourage you to join our team as an Operations Intake Coordinator I – Data Entry Specialist.

Job Overview

In this hybrid-based role, you will be responsible for receiving and distributing all incoming and outgoing documents in an efficient and timely manner. You will enter, photocopy, scan, and deliver interoffice correspondence as necessary, ensuring timely and accurate processing of all required document types. As a key member of our operations team, you will play a critical role in maintaining the integrity of our data and ensuring that our members receive the best possible care.

Key Responsibilities

• Process all documents within the required workflow system, ensuring accuracy and efficiency
• Open, sort, and prepare incoming documents for processing, maintaining a high level of organization and attention to detail
• Scan, expedite, and audit documents, returning data to users for correction or rescan as necessary
• Maintain appropriate records, files, and processing documentation, ensuring compliance with regulatory requirements
• Enter pertinent medical information from source documents, ensuring accuracy and attention to detail
• Perform data entry and validation as applicable, maintaining a high level of accuracy and efficiency
• Communicate findings and update WorkFront as applicable, ensuring seamless communication with team members and stakeholders
• Work independently and without direct supervision, adhering to strict deadlines and maintaining a high level of productivity
• Meet established department production and quality standards, continuously striving for improvement and excellence
• Assist team members in other areas (in-office or remote) to align with business needs, demonstrating flexibility and adaptability
• Collaborate with other departments on cross-functional tasks, fostering a culture of teamwork and cooperation
• Accurately enter data from incoming medical forms into assigned software packages, maintaining a high level of accuracy and attention to detail
• Conduct incident investigations as necessary, demonstrating a commitment to quality and patient safety
• Perform other responsibilities as assigned, demonstrating flexibility and a willingness to adapt to changing priorities and needs

Requirements and Qualifications

To be successful in this role, you will need to possess a high school diploma or equivalent, as well as at least 1 year of experience in a related area. You must be trained and experienced in cross-functional tasks and exhibit successful performance at an Operations Intake Coordinator I level. General computer knowledge, including MS Office Suites, is also required. Additionally, you must be able to maintain a high level of confidentiality with sensitive information and work independently and without direct supervision while adhering to strict deadlines.

Essential Skills and Competencies

• Strong attention to detail and organizational skills, with the ability to maintain accurate and efficient records
• Excellent communication and interpersonal skills, with the ability to work effectively with team members and stakeholders
• Ability to work independently and without direct supervision, with a high level of self-motivation and discipline
• Strong analytical and problem-solving skills, with the ability to identify and resolve issues in a timely and effective manner
• Ability to maintain confidentiality and handle sensitive information with discretion and professionalism
• Strong technical skills, including proficiency in MS Office Suites and other software applications
• Ability to lift up to 40 pounds and stand for intermittent periods of time, with the ability to work in a fast-paced and dynamic environment

Career Growth and Development

At arenaflex, we are committed to the growth and development of our employees. We offer a range of training and development opportunities, including on-the-job training, mentorship programs, and tuition reimbursement. We also offer a comprehensive benefits package, including competitive pay, health insurance, 401K and stock purchase plans, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.

Work Environment and Culture

Our work environment is dynamic and fast-paced, with a strong focus on teamwork and collaboration. We value diversity, equity, and inclusion, and believe that our differences are what make us stronger. We offer a range of perks and benefits, including flexible work arrangements, employee recognition programs, and a comprehensive wellness program. We are committed to creating a positive and supportive work environment that allows our employees to thrive and grow.

Compensation and Benefits

We offer a competitive hourly rate of $15.29 - $26.20 per hour, depending on experience and qualifications. Our comprehensive benefits package includes health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. We also offer a range of perks and benefits, including employee recognition programs, a comprehensive wellness program, and opportunities for career growth and development.

Conclusion

If you are a motivated and detail-oriented individual with a passion for healthcare, we encourage you to join our team as an Operations Intake Coordinator I – Data Entry Specialist. With a strong commitment to diversity, equity, and inclusion, we value the ways in which we are different and believe that our differences are what make us stronger. Apply today to join our dynamic and fast-paced team and make a real difference in the lives of millions.