Client Services Associate, Capital Markets
S&P Global is a leading provider of financial market intelligence, and they are seeking a Client Services Associate for their Capital Markets team. In this role, you will assist clients with issues related to the Capital IQ and Capital IQ Pro platforms while receiving extensive training and support.
Responsibilities
- Following approximately 1-2 months of training and mentorship, you will begin to support clients over the phone, via web chats and emails
- Beyond learning how to communicate with clients, you will also receive deep-dive training on our data, present group projects, learn about our customer segments, and gain exposure to additional S&P Global platforms
- Participants must complete required certification exams along with a rigorous evaluation process that will test skills and capabilities
Skills
- A bachelor's degree (or equivalent) completed before the March 2026 preferably in finance, accounting, economics, or business
- Ability to join a class of new hires in March 2026
- Relationship Management: Passion for building relationships with finance professionals and enthusiasm for learning and working in the financial services industry
- Teamwork: Strong collaboration skills and the ability to work well with people from varying backgrounds
- Communication: Strong communication and customer service skills to effectively resolve client concerns and promote SPGMI product usage
- Proficiency: Effective problem-solving, time management, and organizational skills are also required
Benefits
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
Company Overview