[Remote] Inside Sales Specialist

Note: The job is a remote job and is open to candidates in USA. GeminiBio is a company that serves the global biotechnology industry, focusing on cell culture products and solutions. They are seeking an Inside Sales Specialist to drive sales for their Cell Culture Solutions products, specifically fetal bovine serum, while building relationships with researchers and managing the sales process.

Responsibilities

• Develop a deep understanding of the research market, enabling effective customer engagement
• Attain detailed knowledge of FBS and other Cell Culture Solutions products, understanding product applications and value to customers
• Effectively manage the sales process, from lead identification and qualification to needs assessment, presentation, quoting, and securing purchase orders
• Assess customer needs, leveraging active listening and probing skills to convert customer challenges into opportunities
• Build and maintain relationships with key academic and biotech labs within a specified geographic region via email, phone, and other online communication channels
• Achieve and exceed sales targets by actively managing and expanding accounts, fostering customer retention and share-of-wallet growth
• Drive FBS sales through direct outreach, email campaigns, and strategic follow-up
• Prospect new leads via cold calling, lead lists, and online research, leveraging field reps as needed for in-person outreach
• Provide technical expertise on FBS, educating customers on product features, benefits, and quality standards
• Offer tailored solutions to meet specific research needs, ensuring customers get the best product value, specs, and options
• Respond promptly to customer inquiries across various channels (phone, email) and coordinate with internal teams (customer service) to resolve issues
• Collaborate with outside sales teams, as needed, to develop new opportunities or meet customer needs
• Monitor market trends and competitor activities to stay informed
• Maintain CRM records of sales activities, customer interactions, and provide regular sales pipeline updates to management

Skills

• Bachelor's degree in life sciences or related field
• Preferred 1 - 2 years in direct sales, selling reagents and workflow solutions in the life sciences sector
• Established network and territory knowledge within research and biotech/life science accounts
• Proven track record in lead generation and account penetration
• Proficiency with Salesforce (SFDC) and experience in leveraging a sales process to develop and manage opportunities
• Strong understanding of research workflows
• Skilled in Excel, Word, and PowerPoint
• Motivated, creative self-starter with strong problem-solving abilities and multitasking skills

Benefits

• GeminiBio provides a competitive benefits package.

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