DOCUMENT MANAGEMENT MAIL & SCANNING CLERK

LoanCare is a leading full-service mortgage loan subservicer dedicated to serving banks, credit unions, and homeowners. The Document Management Mail & Scanning Clerk will support mail operations and document processing within the loan servicing department, ensuring compliance with document retention standards and handling various mail types.

Responsibilities

• Handle and process incoming and outgoing mail, including U.S. Mail, UPS, FedEx, Priority Mail, and Certified Mail
• Prepare and generate shipping labels for various delivery services
• Organize, prepare, and scan files and documents related to loan servicing
• Upload scanned documents to designated network locations for secure storage
• Maintain comprehensive knowledge of document types and retention schedules to ensure compliance and accuracy
• All other duties as assigned

Skills

• High School Diploma or equivalent
• Basic familiarity with Microsoft Office, including Outlook, Excel, and Word
• Strong organizational abilities with a proven track record of meeting daily, weekly, and monthly deadlines
• Self-motivated and capable of working independently with minimal supervision
• Collaborative team player skilled in working with peers, managers, and customers to achieve shared objectives
• Highly adaptable to changing workloads and evolving processes
• Effective written communication skills for clear and professional correspondence

Benefits

• Optional medical, dental, vision, life, and disability insurance
• Paid holidays, vacation, and sick leave
• Matching 401(k) plan and employee stock purchase plan
• Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
• Programs that celebrate achievements and milestones
• Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.

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