Wellness Specialist
Life Extension is a company focused on health and wellness, and they are seeking a Wellness Specialist to provide guidance and support to callers regarding health-related products. The role involves maintaining industry knowledge, answering customer inquiries, and documenting feedback to enhance customer satisfaction.
Responsibilities
- Maintains knowledge of all recent, relevant information and current trends within the industry by way of reading Life Extension magazines, trade & scientific journals, protocols, new product introductions and any other pertinent health related literature
- Answers questions regarding specific product information, including ingredients, recommended dosages and usage
- Provides sound advice to our callers by listening and asking relevant questions to acquire a complete profile of specific needs
- Documents information related to reported product reactions, caller complaints and inquiries with timely follow up
Skills
- Bachelor's degree in a health related field such as Nutrition, Dietetics, Biology, Nursing, etc
- Computer literate
- Accomplished multi-tasker
- Ability to talk on the phone while performing online research
- Great listener
- Comfortable working in a call center environment
- Passionate about helping people
Company Overview