[Remote] Account Manager, SMB
Note: The job is a remote job and is open to candidates in USA. Engine is transforming business travel into something personalized, rewarding, and simple. As an Account Manager, SMB, you will take ownership of customer inquiries and proactively seek new opportunities, focusing on driving growth, retention, and adoption of the Hotel Engine product.
Responsibilities
- Drive monthly growth by upselling Hotel Engine across our existing customer base
- Generate new business opportunities within account base to meet and exceed target quota
- Present Hotel Engine’s value position in the unmanaged travel space with expertise
- Work collaboratively with cross-functional teams such as business operations, member support, marketing, sales enablement, product development and production support to drive customer outcomes
- Support expansion leads for existing accounts
- Become a subject matter expert in the Hotel Engine platform & industry with extensive, accurate product knowledge
- Consistently meet or exceed daily KPI requirements
Skills
- 1-2 years of experience as an Account Manager, Account Executive, or in B2B sales
- Self-starter with entrepreneurial spirit, takes initiative and adapts to changing demands. Brings a positive attitude and energy to work every day
- Ability to drive a consultative sales approach to improve retention and capture additional opportunities within current customer base
- Strong organization skills with a track record of retaining and expanding existing customer base
- Strong business acumen to partner with our customers to drive solutions to their business problems
- Experience with Salesforce, Outreach, Gong or similar sales technologies highly preferred
- Experience in utilizing tech stack to identify trends in customer account usage
Benefits
- Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity.
- Check out our full list at engine.com/culture.
- Environments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we’ll make sure you have what you need to succeed.
Company Overview