Human Resources Specialist

Maricopa County is seeking a Human Resources Specialist to join their Judicial Branch Human Resources Employment Services Department. The role involves managing a variety of employment processing actions, onboarding new hires, and providing customer service regarding HR-related inquiries.

Responsibilities

• Responsible for a high-volume caseload of a variety of employment processing actions in a complex organizational environment
• Contacts new hires, coordinates their paperwork for onboarding and conducts their onboarding appointment ensuring a welcoming and professional onboarding experience
• Track completion of onboarding tasks by new hires, managers, and internal stakeholders
• Maintain and update onboarding checklists and workflows
• Answers frequently asked questions from employees relative to such things as standard policies, benefits, and retirement and refers more complex questions to appropriate senior-level HR staff or departments
• Performs employment eligibility (E-Verify) verifications on newly hired employees
• Prepares and processes paperwork, including Personnel Action Forms, on all personnel actions related to hiring, promotions, transfers, salary adjustments, retirements, and terminations
• Updates the internal HRIS database daily with personnel changes
• Maintains hard-copy personnel files and ensures compliance with records retention and release of information guidelines
• Prepares routine, sensitive correspondence and documents related to areas of responsibility
• Identifies opportunities to enhance onboarding efficiency and experience
• Provides customer service and responds to questions via email, telephone, and in-person from employees, managers, and external customers regarding employment procedures and opportunities, health and non-health benefits, compensation, and other human resources-related services

Skills

• Associates degree
• One (1) year of specialized experience in human resources or administrative support within a large, complex organization that includes onboarding, HR systems and workflows, and streamlining administrative functions
• Three (3) years of specialized experience in human resources or administrative support within a large, complex organization that includes onboarding, HR systems and workflows, and streamlining administrative functions may be considered in substitution for the minimum qualifications
• Knowledge of the principles and processes for providing effective customer service to internal and external customers
• Knowledge of the basic principles and processes administered by Human Resources
• Skill in typing and performing data entry with speed and accuracy
• Skill in communicating effectively both verbally and in writing as appropriate for the needs of the audience in a way that conveys information efficiently
• Skill in prioritizing assignments, multitasking, and managing one's time effectively while dealing with numerous interruptions
• Skill in developing and maintaining positive and productive working relationships with coworkers, employees, and managers
• Skill in utilizing Microsoft Office suite and other database systems to complete required paperwork, reports, email correspondence, utilize the internet, and perform other related administrative tasks
• Ability to function effectively in a high-volume, fast-paced environment
• Ability to listen effectively, which includes assessing others' understanding of communications and modifying communication styles to fit the audience or situation
• Ability to work as a member of a team with moderate supervision
• Ability to critically think about and analyze problems to reach logical conclusions and execute effective solutions
• Ability to adjust to changing circumstances, remaining flexible when scheduling conflict occurs, taking on other roles when short-staffed, and adapting or changing priorities as the situation requires
• Ability to learn, interpret, apply, and explain a vast number of complex organizational policies and procedures
• Ability to maintain the confidentiality of information and data
• Experience working in the Judicial Branch
• At least one (1) year of experience working in a Human Resources environment

Benefits

• Generous paid time off
• Paid sick leave
• 10 paid holidays
• Affordable medical, dental, and vision insurance
• Coverage by one of several State-sponsored retirement pension plans
• Employee assistance program
• Wellness incentives
• Option of life insurance
• Disability
• A group legal plan
• Pet insurance
• Loan forgiveness under the Public Service Loan Forgiveness (PSLF) Program

Company Overview