Client Success & Event Coordinator
Apex Assembly LLC is seeking a Client Success & Logistics Assistant to deliver exceptional experiences for its Members and Sponsors. This entry-level role will involve coordinating logistics for executive events, managing communications, and supporting internal teams.
Responsibilities
- Serve as the main point of contact for Sponsors attending Apex Assembly events, from onboarding through post-event surveys
- Act as the primary liaison for clients from contract signature through event completion
- Facilitate sponsor onboarding calls to review deliverables, timelines, and event logistics
- Assist with hands-on event management and on-site coordination
- Conduct post-assembly follow-up and reporting for sponsors
- Schedule all pre-event calls and recordings with sponsors
- Manage inbound emails and maintain accurate records in Salesforce, including unsubscribes and contact updates
- Assist with event app management for Assemblies
- And other duties as required by the company needs
Skills
- Bachelor's degree preferred or equivalent professional experience
- Strong verbal and written communication skills
- Ability to multitask and work across multiple priorities
- Ability to work standard business hours (Monday – Friday, 9:00 AM – 5:00 PM EST)
- Ability to reliably commute to the office in Midtown Manhattan 2-3 days per week
- Work Authorization - must be authorized to work in the United States
- Prior experience in client success, event coordination, hospitality, or operations
- Familiarity with Salesforce or CRM platforms
- Experience working in a fast-paced, customer-facing environment
Benefits
- PTO
- Vacation Days
- Sick Days
- Paid Holidays
- PTO for Employee’s Birthday
- Additional PTO based on tenure
- Medical Insurance
- Vision Insurance
- Dental Insurance
- 401(k)
- 401(k) matching
Company Overview