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Call and Contact Center Jobs - Co-op Software Engineer, Android

Work from home Full-time role Hiring

Dialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. They are seeking a Co-op Software Engineer to join their program in Canada, where you'll work on impactful projects alongside seasoned professionals, gaining hands-on experience and mentorship.

Responsibilities

  • Build customer-impacting functionality into Dialpad’s backend services
  • Design and implement robust, reusable, and scalable backends through collaboration with a close-knit team
  • Your impactful work will help improve: Dialpad’s customer experience, infrastructure scalability, security, and costs

Skills

  • Currently enrolled in a university program (3rd year+) or recently graduated in Computer Science, Computer Engineering, or a related field of study
  • Minimum of 8 months of hands-on experience in software development
  • Available to work full-time (40 hours per week), Monday to Friday, 9 AM to 5 PM
  • Familiarity/experience with Python, Java, C++, or similar programming languages
  • Familiarity with SQL or NoSQL databases, including how to query and interact with databases
  • A solid understanding of data structures, algorithms, and software design
  • Skilled in writing clean, reusable code using object-oriented design principles
  • Ability to debug code and write unit tests
  • Basic knowledge of version control systems to collaborate on projects and track changes
  • Launch new code weekly with our fast release cycles
  • Experience with Git is a plus
  • Experience working with containerization and orchestration in the cloud is a plus

Benefits

  • Competitive benefits and perks
  • Robust training program

Company Overview

  • ContactCenterWorld.com provides world-class research, conferences and a customer focussed website for contact center industry professionals It was founded in 1999, and is headquartered in Thunder Bay, Ontario, CAN, with a workforce of 201-500 employees. Its website is https://www.contactcenterworld.com/.
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