Technology Services Analyst Remote, United States
ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $36 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.
JOB DESCRIPTION SUMMARY
The Technology Services Analyst will participate in establishing and defining system improvement requirements for the Company’s Property Management Software platforms by gathering, analyzing and reporting on data from clients, on-site and corporate team members. The Technology Services Analyst will assist in prioritizing projects related to system enhancements that will advance Property Management Software platforms to meet the organization’s needs.JOB DESCRIPTION
- Partners with Product Management teams to develop strategies to improve product adoption for the RealPage, Yardi and Entrata software platforms.
- Develops effective communication templates, promotional materials and engaging presentations.
- Prioritize Property Management Software improvement projects to meet everchanging needs of the Company.
- Attends and participates in presenting goals, roadmaps and metrics related to Property Management Software to the organization.
- Collaborates on a regular basis with internal resource teams including but not limited to: Software Training, Operations, Conversions, and on-site and corporate team members.
- Effectively engage and communicate with internal and external customers/clients.
- Builds and maintains relationships with intra-departmental groups to support shared goals.
- Actively contributes to team effectiveness by identifying issues and providing feedback and recommendations for system improvements, solutions, and course of action.
- Ensures project parameters are documented, kept current and communicated regularly to the project stakeholders.
- Occasional travel may be required to attend business meetings, training classes, or other situations necessary forthe accomplishment of some or all of the daily responsibilities of this position
Knowledge, Skills, Abilities:
- Minimum 3 years residential property management experience
- Advanced knowledge of Yardi, RealPage and Entrata product suites
- Strong quantitative and technical/computer skills (including proficiency in Microsoft Excel, PowerPoint and project management software)
- Public speaking - Ability to speak to large groups of people with confidence
- Creativity, problem-solving and effective communication skills are essential
- Proficiency in managing multiple timelines and projects simultaneously, setting priorities, and working with little or no direct supervision
- Excellent organizational and follow-up skills, ability to set and manage multiple priorities, and oversee detailed project and other intricate plans
- Demonstrated successful collaboration with multiple teams
- Project management experience a plus
#LI-RS1
The salary range for this position is $63,000 - $80,000
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.
*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to [email protected].
ANTICIPATED CLOSING DATE
January 12, 2026This date may be subject to change due to evolving business needs.
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