Program Manager 2 - Inbound Integrations - HYBRID

Nordstrom is committed to being the leader in Omnichannel retailing. We have long recognized the importance of having strong capabilities in both Physical and Digital retailing and continue to innovate on how we can help our customers feel good and look their best. Our Supply Chain plays a critical role in delivering that promise by ensuring product moves quickly, accurately, and efficiently through our network. Within Inbound Integrations, our Receiving team is focused on strengthening inventory integrity, reducing unnecessary touches to product, and accelerating the flow of goods to our customers. We are seeking a highly organized and analytical Program Manager 2 to support key initiatives that improve receiving accuracy, defect detection, and operational efficiency across our Distribution and Fulfillment Centers. This role will partner closely with Operations, Technology, Product Management, Merchandising, Supplier Compliance, and Finance to drive continuous improvement and ensure our receiving processes scale effectively as the business evolves. The PM2 will play a critical role in program execution, performance monitoring, and cross‑functional alignment. This role is hybrid in our Seattle offices (four days a week in office). A Day in the Life…

• Partner with Operations, Product, Technology, Supplier Compliance, and Merchandising to support receiving‑related programs that reduce defects, improve data integrity, and accelerate dock‑to‑stock speed.
• Support execution of defect detection and resolution initiatives, ensuring smooth rollout, operational readiness, and ongoing performance monitoring.
• Leverage data and reporting to analyze receiving trends, identify root causes, and develop actionable insights that improve inventory accuracy and reduce unnecessary touches at the DC.
• Collaborate with cross‑functional partners to translate receiving opportunities into clear action plans, tracking progress and driving accountability across workstreams.
• Maintain and enhance logic and processes related to the Vendor Audit Platform (VAP) and audit rules.
• Drive programmatic recommendations for scalable vendor‑facing solutions.
• Support business readiness activities for new receiving capabilities, including communication, training, and change management planning.
• Prepare and deliver clear, concise updates to leadership and stakeholders on program status, risks, and performance metrics.
• Continuously evaluate program priorities to ensure the highest‑value initiatives are being advanced.

You own this if you have…

• Minimum of 5 years of experience in Inventory, Supply Chain, Operations, or a related business function.
• Minimum of 2 years of experience leading cross‑functional programs or projects.
• Strong analytical and problem‑solving skills, with the ability to translate data into insights and action.
• Proven ability to partner effectively with cross-functional teams to drive outcomes.
• Experience supporting programs with moderate complexity, including coordinating work across multiple teams.
• Excellent verbal and written communication skills, with the ability to clearly articulate findings and recommendations.
• Strong organizational and time‑management skills; able to manage multiple initiatives concurrently.
• Demonstrated commitment to continuous improvement and operational excellence.
• Advanced proficiency in Excel and strong competency with Tableau (consumption, not dashboard development).
• Bachelor’s degree required.
• Ability to travel minimally (e.g., occasional DC visits).

We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $92,000.00 - $155,000.00 Annual This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf Youtube Link: https://www.youtube.com/embed/Ik2td-Ucc5k?si=f7t2QCRBpqPRsr7g Apply tot his job Apply To this Job