[Remote] Collections Representative (OK)
Note: The job is a remote job and is open to candidates in USA. RemoteHunter is focused on connecting exceptional candidates with leading employers, and they are seeking a Collections Representative primarily for medical collections. The role involves contacting consumers with past due balances and helping them negotiate payment arrangements professionally and empathetically.
Responsibilities
- Contact consumers to resolve past due balances
- Negotiate acceptable payment arrangements with empathy and professionalism
- Maintain a reliable schedule and manage high call volumes daily
- Follow required laws, standards, and call negotiation techniques
Skills
- Experience resolving challenging customer situations
- Professional communication skills for conflict resolution
- Ability to self-manage in a remote office setting with no absences during training
- Private workspace and reliable high-speed internet meeting company standards
- Experience in medical or other bill collections is a plus but not required
Benefits
- Paid medical insurance with personalized plan selection assistance
- Optional dental, vision, short-term disability, and life insurance benefits
- Three weeks PTO, holiday pay, and make-up time benefits beginning month three
- 401K with profit-sharing discretionary annual bonus, with option to deposit into 401K
- Employee discount program with national and local retailers, food, entertainment, and travel
- Company-provided equipment
Company Overview