INFORMATION TECHNOLOGY SPECIALIST I

The Employment Development Department (EDD) is one of the largest State departments in California, dedicated to connecting job seekers and employers. They are seeking an Information Technology Specialist I to lead project management efforts related to IT business processes, ensuring alignment with best practices to support customer needs.

Responsibilities

• Lead oversight and project management efforts related to the analysis and development of IT business processes
• Ensure ISD aligns with sound business practices and IT best practices to support both internal and external customer needs
• Foster collaboration to re-engineer operations and embed improved processes into daily business activities
• Work closely with other IT Branch divisions and EDD departments to maintain quality and continuity across implemented processes
• Consult with Deputy Directors, Division Chiefs, senior management, customers, vendors, and partners on matters concerning ISD’s IT business processes
• Actively participate in work-groups to promote consistency across ISD and EDD’s broader business environment
• Support business strategies and technology plans through collaboration with the ISD team, IT Branch, and other organizational units
• Justify, defend, negotiate, and resolve significant or complex issues effectively

Skills

• Ability to justify, defend, negotiate, and resolve significant or complex issues effectively
• Experience in project management related to the analysis and development of IT business processes
• Ability to foster collaboration to re-engineer operations and embed improved processes into daily business activities
• Experience consulting with Deputy Directors, Division Chiefs, senior management, customers, vendors, and partners on matters concerning IT business processes
• Participation in work-groups to promote consistency across IT divisions and broader business environment
• Ability to support business strategies and technology plans through collaboration with teams and organizational units

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