Associate Client Conversion Analyst

Mutual of America Financial Group is dedicated to helping individuals achieve financial security through pension and retirement-related services. The Associate Client Conversion Analyst will provide personal service to clients during the plan or contract termination process, ensuring smooth transitions and compliance with necessary requirements.

Responsibilities

• Communicate with clients and new plan providers for deconversion cases, process benefit purchases and distributions as necessary
• Process plan and contract terminations using the various FIS-Omni systems – Omni-DC/DB and Omni Pay
• Defined contribution plans - ensure all accounts are in good order for processing
• For both defined benefit and defined contribution plan terminations; review and mail out benefit distribution packages; secure valid participant election forms; purchase annuities and process lump sum distributions to complete the plan termination on schedule
• Process contract terminations and advise client of documentation required; ensure it is received and in good order, secure information necessary for the new plan provider to take over the administration of the plan, and transfer the assets to the new plan provider
• Work with the various departments within the Company to ensure that the plan and contract terminations are processed in accordance with the requirements
• Obtain and transmit census and loan data necessary to administer the plan
• Assist with IRS and PBGC audits as requested
• Other duties as assigned to support the overall workflow of the department

Skills

• College degree or equivalent work experience in the retirement industry
• Excellent written and oral communication skills
• Well organized and ability to work independently
• Ability to scan databases for requested information
• Working knowledge of the various Microsoft Office products
• 1+ years' experience in the retirement Industry
• Basic knowledge of regulatory and legal requirements affecting pension and savings plans
• Defined Benefit calculation experience

Benefits

• Competitive base salary
• Annual Bonus
• Comprehensive Benefits Package (medical, dental, and vision) that starts day one of employment
• 401(k) Match: You will be eligible to receive up to 6% of your pay (salary and incentive compensation) in company contributions.
• Parental Leave: 8 weeks fully paid
• Paid time off: 20 days plus two floating personal holidays

Company Overview