Account Coordinator, Curio Science

Vaniam Group is a company focused on scientific and clinical exchange programs, and they are seeking an Account Coordinator for Curio Science. The role involves supporting operations, liaising between internal teams and clients, managing project timelines, and executing audience generation strategies.

Responsibilities

• Serve as the project point of contact for internal teams (scientific communications, creative, client services, finance, etc.), clients, and healthcare providers
• Create and maintain project timelines, with input from internal team members
• Track progress of activity against established timelines
• Execute program plan based on working budget and manage against funding obtained
• Initiate, execute, and measure effectiveness of audience generation
• Provide onsite project management
• Conduct regular project status meetings with internal core team and clients as necessary
• Prepare, schedule, and conduct virtual trainings for expert advisors
• Maintain contact with healthcare providers throughout the course of the meeting
• Participate in department-wide meetings, training and activities
• Understand and follow processes and best practices
• Participate in company trainings, meetings and functions
• Partner with account managers and cross-functional teams to support Vaniam Group business development initiatives
• Other duties may be assigned to help drive deliverables within this role

Skills

• Bachelor's degree
• Awareness of relevant legal/regulatory requirements governing pharmaceutical industry activities
• Strong customer service focus; history of looking for the above and beyond solutions
• Ability to communicate clearly and work collaboratively in a dynamic, virtual environment
• Strong interpersonal skills, with the ability to interact effectively and professionally at all levels within the organization, healthcare providers, and clients at all times
• Excellent oral and written communication skills, including the ability to provide clear direction and set expectations
• Understanding of Curio Science offerings and can describe them to current and potential clients, faculty, and healthcare provider attendees
• Proficiency in Microsoft Office, Zoom, Slack, and other similar systems
• Demonstrate ability to prioritize/plan work activities and meet tight deadlines
• Ability to manage and prioritize personal and/or team workload
• Responds well under pressure, is flexible
• Results-oriented with a commitment to accountability
• Strong organizational and time management skills
• Ensure the highest standards of quality control of client materials, and as appropriate, develop best practices protocols for project teams to facilitate such quality control
• Ability to travel within the US and internationally as necessary, based on project, client, and organizational needs (50% travel expected)

Benefits

• Health benefits – medical, dental, vision
• Generous parental leave benefit
• 401(k) plan and company match
• Flexible time off policy for rest and relaxation
• Volunteer time off for community involvement
• Emphasis on personal wellness
• Virtual workout classes
• Discounts on tickets, events, hotels, childcare, groceries, etc.
• Employee assistance programs

Company Overview