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Editorial Assistant 1

Work from home Full-time role Hiring

Wiley is a trusted leader in research and learning, and they are seeking an Editorial Assistant to support the editorial process of assigned journals and projects. The role involves executing daily tasks, providing support to editors and authors, and ensuring high-quality service and communication throughout the editorial process.

Responsibilities

  • Provide support to the Managing Editor, Senior Managing Editor, and/or Client Manager through manuscript processing tasks, email-based tasks, or special projects
  • Check in new papers submitted to assigned journals and verify formatting requirements
  • Act as a liaison between journal editors and authors, reviewers, and other stakeholders
  • Apply knowledge of the peer review process—from submission to acceptance—and utilize the submission system to perform manuscript processing
  • Understand how assigned duties relate to others in the department and how the department integrates within the division and business unit
  • Assist in training colleagues on assigned projects (no supervisory responsibilities)
  • Follow established guidelines for communication and demonstrate critical thinking skills in relation to assigned tasks
  • Contribute to the team by providing high-quality customer service and meeting productivity goals and deadlines
  • Assist with projects as directed by members of Editorial and Peer Review Services
  • Communicate proactively and escalate issues appropriately with colleagues and managers
  • Uphold high standards of professionalism and courtesy when working with colleagues and clients

Skills

  • Can communicate in English, both written and verbal, to a professional standard
  • Can utilize strong time management skills to manage a number of varied tasks and timelines effectively
  • Have strong critical thinking and decision-making skills
  • Prioritizes customer service through problem solving, knowledgeable support, and professional and helpful communication at all times
  • Ability to prioritize and manage multiple tasks within a time-driven, deadline-based environment
  • Excellent organizational and time management skills
  • Excellent verbal and written communication skills
  • A Bachelor's degree
  • Comfortable with viewing articles describing or picturing graphic scientific content as part of our editorial work

Benefits

  • Meeting-free Friday afternoons
  • Professional development
  • A robust body of employee programing
  • Opportunities to foster community, learn, and grow

Company Overview

  • We transform knowledge into accessible and actionable intelligence for today's challenges and tomorrow's possibilities. It was founded in 1807, and is headquartered in Hoboken, NJ, US, with a workforce of 5001-10000 employees. Its website is http://www.wiley.com.
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