Content Author

RAPP is a global, next-generation precision marketing agency looking for a Content Author to join their Creative team. The role focuses on transforming content creation across CRM and omnichannel platforms, emphasizing collaboration and innovation to deliver personalized experiences at scale.

Responsibilities

• Assemble content at scale using modular design systems and content matrices across CRM, email, landing pages, and other platforms
• Curate, crop, and adapt brand assets from client libraries (e.g., Asset IQ) for multiple contexts and audiences
• Leverage AI tools to generate, refine, and edit copy while ensuring consistency with client voice and tone
• Inject highly effective content that embraces Brand nuance into content matrix-based content inside RAPP’s proprietary E-MILL system ready for QA and deployment
• Ensure accessibility, brand compliance, and attention to detail across all deliverables
• Collaborate closely with Creative, Strategy, Data, and Technology teams to align outputs with creative intent and audience needs
• Identify opportunities for new modules, templates, or system improvements that support scale and efficiency
• Serve as a bridge between creative concept and technical execution, ensuring nothing is lost in translation

Skills

• 1–3 years of experience in creative production, digital marketing, CRM, or design system-driven work (agency or brand-side)
• Strong visual eye for composition, layout, and brand alignment
• Ability to write and edit short-form copy, with comfort using AI as a creative tool
• Familiarity with HTML/CSS and digital QA practices (does not require full developer expertise)
• Comfort with workflow and project management tools such as Workfront, Jira, or equivalent
• Ability to think in systems and modular content structures (atoms, modules, templates)
• High attention to detail, strong organizational skills, and the ability to work independently on focused projects

Benefits

• Health/vision/dental insurance
• 401(k)
• Stock options
• Healthcare & Dependent Flexible Spending Accounts
• Vacation
• Sick, and personal days
• Positive activism days
• Paid parental leave
• Disability benefits

Company Overview