Sourcing Associate

Goodwin is an Ohio-based software company built for charter aviation brokers and operators seeking a Sourcing Associate. In this role, you will maintain communication with operators and support independent brokers to ensure efficient trip closures while achieving assigned metrics.

Responsibilities

• Efficiently manage and follow up with operators on quote requests, ensuring timely and accurate responses
• Act as a partner and confidant to assigned broker partners on a daily basis
• Achieve assigned metrics, including outbound calls and business closure rates, to contribute to the company's growth
• Actively engage with operators to gather detailed information and support in effectively closing trips
• Effectively utilize downtime to perform additional duties such as procurement and sourcing, contributing to overall operational efficiency
• Collaborate with other operational teams, including sourcing and brokers, to ensure seamless service delivery
• Demonstrate strong attention to detail and pattern recognition skills to build and maintain long-term relationships with operators

Skills

• Strong communication and interpersonal skills, both written and verbal
• Excellent organizational abilities and attention to detail
• Ability to work independently and as part of a team
• Proactive problem-solving skills
• Proficiency in CRM tool(s), G Suite and/or Microsoft Office as well as internal communication tools such as Slack
• Experience in a service-focused call center environment preferred
• Experience in business aviation highly preferred

Benefits

• Health, vision and dental plans
• 401(k) with match
• Flexible PTO

Company Overview