Consultant, Software Engineer (Apigee, ACE IBM)

About the position You will be a working in Nationwide Financial Technology - Life Technology as a hands-on technical leader for API and web services delivery, with significant responsibility for ACE (IBM App Connect Enterprise) integration design. You'll shape patterns and guardrails, define reusable message flows and subflows, codify error handling, retries, and observability, and guide teams on versioning and deployment across environments. You will partner with vendor teams and platform owners to evolve our integration roadmap (synchronous and event-driven), improve resiliency and performance, and elevate engineering practices across the enterprise. This role blends architecture, enablement, and delivery - ideal for a builder-coach who thrives at the intersection of technical depth and cross-team influence.

Responsibilities

• Lead enterprise API design, development, and governance using Apigee, championing standards for security, performance, and reusability.
• Define and enforce REST conventions, JSON/XML models, and OpenAPI (OAS 2/3) specifications, ensuring consistency with Nationwide engineering guidelines.
• Drive integration patterns and best practices in ACE (IBM App Connect Enterprise) for robust, maintainable services and event flows.
• Implement and harden edge policies on IBM DataPower, including routing, threat protection, and service-level controls.
• Own SSL/TLS and certificate lifecycle management (mTLS, keystores/truststores, rotation processes) across API gateways and services.
• Provide vendor partner management & guidance: set expectations, review designs, and ensure on-time, high-quality delivery.
• Advance web services interoperability, including WSDL/XSD structures, namespaces, and schema conventions.
• Apply industry insurance data models & standards and bring practical insurance & financial domain knowledge to design decisions.
• Contribute to application design & architecture: reference designs, decision records, and non-functional requirements (reliability, performance, observability).
• Communicate complex technical topics clearly to business partners and leaders; translate business needs into actionable technical plans.
• Coach and upskill engineers within and beyond your team; lead design reviews, brown-bags, and hands-on pairing.
• Elevate testing & debugging practices (unit, integration, contract tests); instrument services and build actionable telemetry.
• Use Splunk to investigate production issues, create dashboards/alerts, and drive data-informed reliability improvements.
• Responsible for applying secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.
• Mentors and trains other team members on design techniques, tools and coding standards.
• Provides strategic advice on using technology to achieve goals.
• Drives cross-collaboration and execution of projects across multiple teams.
• Analyzes, solutions, develops, tests, debugs, documents and deploys software according to standards and optimal practices.
• Champions the use of DevSecOps practices, tooling and techniques.
• Ensures continuous learning and improvement through ongoing training, practice and innovation.
• Manages individual project priorities, deadlines and deliverables.

Requirements

• Extensive experience with enterprise API platforms and Apigee policy development (JWT/OAuth, quota/rate limiting, transformation, mediation).
• Deep knowledge of REST standards; strong hands-on with JSON, XML, and OpenAPI (OAS 2/3) design-first workflows.
• Expertise in ACE (IBM App Connect Enterprise): message flows, error handling, observability, and deployment best practices.
• Proficiency with IBM DataPower gateway administration and policy hardening.
• Strong SSL/TLS and certificate management fundamentals, including mTLS across distributed systems.
• Proven web services experience with WSDL/XSD conventions and schema design.
• Familiarity with insurance data models and standards and practical insurance & financial systems knowledge.
• Demonstrated application design & architecture skills (patterns, scalability, resiliency, security-by-design).
• Excellent communication skills: partner with business stakeholders, guide vendor teams, and explain technical concepts to non-technical audiences.
• Hands-on coaching and mentorship experience across multiple teams.
• Strong testing & debugging skills; track record of improving service reliability with Splunk dashboards, searches, and alerts.
• Expertise with common API & web service tools (e.g., Postman, SoapUI, Swagger/OpenAPI tooling).
• Undergraduate studies in computer science, management information systems, mathematics or related field is strongly preferred.
• Six years of experience in programming and systems analysis.
• Proficiency in one programming language such as Java, C++, Python, JavaScript.
• Knowledge of software development lifecycle.
• Proven ability to tackle sophisticated business and development problems.
• Ability to thrive in a team environment.

Nice-to-haves

• Three years of experience in project management is preferred.
• Insurance/financial services industry knowledge a plus.

Benefits

• medical/dental/vision
• life insurance
• short and long term disability coverage
• paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
• nine paid holidays
• 8 hours of Lifetime paid time off
• 8 hours of Unity Day paid time off
• 401(k) with company match
• company-paid pension plan
• business casual attire

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