product manager, Construction - Platforms & Insights (Hybrid - U.S.)

About the position Now Brewing - product manager, Construction - Platforms & Insights (Hybrid - U.S.)! #tobeapartner From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. As a product manager, Build within the Platforms & Insights Team, you will be responsible for the digital products that enable regional construction partners, support partners, general contractors, and other vendors to complete capital projects and deliver new and newly renovated coffeehouses across North America.

Responsibilities

• Be customer driven: work backwards from the customer, understand their problems and user journeys, and actively champion their success.
• Be a strategic thought leader: build the product strategy, articulate it in a simple and compelling narrative, define the product roadmap with requirements, and drive alignment with cross functional teams.
• Prioritize for impact: understand what success looks like, define it, measure it, and deliver on it.
• Collaborate and communicate: bring cross-functional teams (business SMEs, software engineers, data scientists, architects, UX/UI designers, vendors) along with you on the journey through collaboration and clear communication.
• Think critically: understand our technology stack and influence future investments.
• Launch and iterate: launch solutions and learn, then do it again -- iteratively deliver value by working through the entire product development lifecycle.
• Simplify and innovate: reduce complexity of the solutions and systems supporting our customers while pushing for innovation through experimentation of new data sets and capabilities.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Business, or relevant field.
• 4 years of demonstrated ability to use analytics and optimization tools to inform product planning and prioritization.
• 4 years of demonstrated ability to work across technology and business teams to deliver customer facing features.
• 4 years of experience in developing roadmaps, priorities, features, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment with a variety of stakeholders.
• 4+ years of industry experience in a technology environment with a record of successfully delivering complex products.

Nice-to-haves

• MBA.
• Detailed and results-oriented, able to analyze data to justify product decisions and apply key learnings.
• Ability to apply knowledge of business principles and practices to achieve successful outcomes in cross-functional projects and activities.
• Strong verbal and written communications skills.
• Ability to influence others without authority to get things done in a timely fashion.
• Ability to balance multiple priorities and meet deadlines.
• Strong knowledge of agile development practices, methodologies, and tools.
• Technical knowledge in web and mobile applications.
• Knowledgeable of agile/scrum methodology and user centric design; may be certified product owner; may collaborate with PMO/scrum master on project methodology to highlight issues and help as needed for product lifecycle.

Benefits

• Access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
• Access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year.
• Participation in a 401(k) retirement plan with employer match.
• Discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.
• 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
• Student loan management resources and access to other educational opportunities.
• Access to backup care and DACA reimbursement.

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