Order Entry / Customer Service Assistant – blithequark – Richmond, IN

Are you a highly motivated and detail-oriented individual looking for a dynamic role that combines customer service and order entry skills? Do you thrive in a fast-paced environment where no two days are the same? Look no further than blithequark, a leading organization dedicated to delivering exceptional service and products to its customers. As an Order Entry / Customer Service Assistant, you will play a vital role in ensuring seamless customer interactions and efficient order processing.

About blithequark

At blithequark, we believe that our employees are the backbone of our organization. We strive to create a culture that is inclusive, supportive, and empowering, where every individual has the opportunity to grow and thrive. Our commitment to excellence is reflected in our competitive pay, comprehensive benefits, and career advancement opportunities. As an equal opportunity employer, we welcome applicants from diverse backgrounds and perspectives.

Job Summary

The Order Entry / Customer Service Assistant will work in a team setting to assist Customer Service by processing orders, preparing all related paperwork, and maintaining a high level of accuracy. This role requires strong communication and organizational skills, as well as the ability to work effectively in a fast-paced environment. The successful candidate will be a team player who is committed to delivering exceptional service standards and contributing to the overall success of blithequark.

Key Responsibilities

* Contribute to team effort by accomplishing department goals

• Accurately enter data into a variety of computer programs
• Maintain filing system
• Provide general support to customer service representatives and management
• Assist in maintaining customer records
• Answer phone calls
• Perform other duties as required

Essential Qualifications

* Previous office experience is preferred

• High School Diploma or equivalent
• Proficient with Microsoft Word and Excel with ability to learn other programs
• Excellent verbal and written communication skills
• Strong organization skills
• Excellent phone skills
• Ability to multi-task, prioritize, and manage time effectively
• Excellent attention to detail and accuracy
• Mathematical skills – above average, quick mathematical skills are required
• Strong reasoning ability

Preferred Qualifications

* Experience in a customer service or order entry role

• Knowledge of funeral products and services
• Familiarity with third-party LTL carriers

Skills and Competencies

* Strong communication and interpersonal skills

• Ability to work effectively in a team environment
• Excellent problem-solving and analytical skills
• Strong organizational and time management skills
• Ability to maintain confidentiality and handle sensitive information
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook

Career Growth Opportunities and Learning Benefits

At blithequark, we believe in investing in our employees' growth and development. As an Order Entry / Customer Service Assistant, you will have opportunities to:

• Develop your skills and knowledge in customer service, order entry, and funeral products
• Participate in training programs and workshops to enhance your performance and career prospects
• Collaborate with experienced colleagues to learn from their expertise and best practices
• Take on additional responsibilities and challenges to advance your career

Work Environment and Company Culture

The office work environment at blithequark is fast-paced and dynamic, with a strong focus on teamwork and collaboration. Our employees enjoy a friendly and supportive work environment, with opportunities to make a real difference in the lives of our customers. We offer a range of benefits and perks, including:

• Competitive wages
• Great benefits, including low premium medical insurance, dental, vision, and employer-paid life insurance
• Career advancement opportunities
• $750 Sign-On Bonus and $800 Referral Bonus available
• 10 holidays, including your birthday
• Vacation available after 60 days that increases with longevity
• Health Savings Account (tax-deferred savings applicable to medical) with 500/1000 Employer Contribution yearly
• 401K with matching up to $3,000

How to Apply

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for the Order Entry / Customer Service Assistant role at blithequark. Please submit your application through our website or by contacting our HR department directly. We look forward to hearing from you! Apply to this job Apply for this job