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[Hiring] Lead Clinical Informatics Specialist @California Mental Health Services Authority

Work from home Full-time role Hiring

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Lead Clinical Informatics Specialist (“LCIS”) is an advanced informatics specialist responsible primarily for leading applied clinical informatics initiatives as well as executing research, evaluation, and evidence-based informatics studies. This role provides expert-level guidance, technical mentorship, and scientific oversight related to the design, configuration, optimization, and evaluation of health information systems supporting behavioral health, public health, and government-sector programs.

  • Lead and participate in the analysis, testing, validation, documentation, and deployment of new builds, enhancements and updates to EHR application functionality.
  • Support interoperability design, evaluate clinical and general EHR workflows to ensure that configurations align with operational needs, regulatory requirements, and clinical best practices.
  • Translate clinical practice standards, care protocols, research, and documentation requirements into EHR functional specifications and build requirements.
  • Partner with end users, SMEs, and leadership to design and validate clinical content, decision-support tools, and quality-measurement workflows.
  • Conduct complex workflow assessments to identify areas for improvement grounded in clinical evidence.
  • Validate build readiness from a clinical lens before promotion to production.
  • Develop and maintain documentation, including workflow diagrams, build guides, test scripts, data mapping, and change logs.
  • Assist in developing and maintaining training materials for clinical and non-clinical users; collaborate with trainers to ensure alignment between build and training environments.
  • Provide clinical input into training content and design specifically for other healthcare professionals.
  • Ensure that build, testing, and implementation processes comply with change-management and quality/governance standards.
  • Provide expert-level troubleshooting support for clinical and technically complex issues.
  • Participate in development and execution of informatics research studies, including design, literature review, practice/protocol development and data interpretation.
  • Participate in development of models, metrics, frameworks to assess quality, clinical outcomes, and system usability.
  • Support data extraction, reporting needs, and preparation of dashboards or analytics elements that rely on application configuration and data availability.
  • Maintain ongoing communication with leaders regarding system updates, issues, and enhancement opportunities.
  • Provide high-level technical mentorship to Informatics Specialists, Analysts, and project teams.
  • Demonstrate compliance with privacy, confidentiality, and security requirements in handling protected health information (PHI).
  • Perform other duties as assigned, demonstrating flexibility and commitment to organizational success.

Qualifications

  • PhD in Clinical Informatics, Behavioral Health Informatics, Public Health, Health Services Research, Psychology with quantitative specialization, or a closely related scientific field.
  • Minimum seven (7) years of direct experience supporting EHR systems, clinical informatics, workflow analysis, or related health IT functions.
  • Experience performing system build, configuration, or application analysis within an EHR environment.
  • Experience working in behavioral health is required.
  • Experience in public health, acute care, or community-based care preferred.
  • Experience working with other clinicians and operational teams to improve workflow and system usability.

Requirements

  • Ability to analyze and document clinical workflows with attention to regulatory requirements and operational needs.
  • Proficiency in understanding data structures in EHR systems and mapping them to workflows, reports, and clinical documentation.
  • Ability to conduct clinical/technical troubleshooting and develop resolutions collaboratively with users and vendors.
  • Familiarity with EHR configuration, security roles, templates, forms design, interoperability workflows, and documentation tools.
  • Ability to identify sensitive information and maintain confidentiality with tact and discretion.
  • Familiarity with SQL, R, Python, or other analytic tools preferred.
  • Ability to mentor multidisciplinary teams and lead technical initiatives.

Company Description

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