Senior Bankruptcy Process Engineer job at Carrington Mortgage Services in US National

Senior Bankruptcy Process Engineer Location: United States (Remote) Job Description: Come join our amazing team and work remote from home! The Senior Bankruptcy Process Engineer will be responsible for improving the Bankruptcy processes to ensure all attributes associated with a process are defined, effective controls are in place and are actively monitored for continuous improvement opportunities. Materially improve business performance, shape the deployment of continuous improvement methodology, and develop tools/analytics to drive cultural and organizational transformation to accomplish business objectives. Collaborate with senior business leaders, functional leaders, consults with multiple business units, and employees to understand needs, map current states, design future states, and deploy sustainable processes. Conducts all activities in adherence to all applicable investor timelines and in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay for this position is $90,000 - $120,000 Annually. What you'll do: .

• Learn all aspects of the business process, key performance drivers, and operational report metrics.
• Gain expert knowledge of the operational systems and utilization within the business process.
• Assist with scope management, change management and solution definition.
• Create functional specifications for new or modified systems and processes.
• Develop process maps and additional necessary business process management tools to assist the Bankruptcy leadership team in effectively managing the processes they own.
• Analyze data and interrupt results, trouble shoot if results look incorrect and request changes to data as needed to meet business requirements.
• Gather and document business requirements, formulate use cases, and participate in solution design.
• Design, develop and enhance bankruptcy department workflow systems (Fiserv, Tempo).
• Track requirements, provide status and ensure quality of solution throughout the project/initiative.
• Responsible for User Acceptance Testing and may be responsible for management and completion of Quality Assurance Testing (when applicable).
• Participate in project communications, training materials, and business procedures/documentation.
• Conceptualize and design dashboards and reports that are representative of the business unit’s productivity.
• Create projects/ideas that will help gain efficiency, cost savings, visibility, and management of business unit activities via continuous improvement plans (CIPs)
• Manage projects and business unit stakeholders in relation to project needs. Proactive engagement required.
• Lead assigned projects within the organization through the project lifecycle, including analysis, specification, design, development, and deployment.
• Analyze findings and implement process improvements to the business and/or leadership.
• Build and execute effective project communication plans to ensure stakeholders, team members and impacted parties are appropriately apprised of the project goals, expectations, status, and delivery.
• Establish key performance metrics, design reporting/dashboard solutions, and promote the use of structured information to drive enhanced business performance.
• Function as the Project Manager for all bankruptcy related projects. Ensure proper and timely communication of project milestones.
• Performs other duties and special projects as assigned.

What you'll need:

• High school diploma or equivalent work experience.
• Knowledge of various Bankruptcy platforms used within Loan Servicing
• Extensive knowledge of Tempo Application
• A strong working knowledge of all the bankruptcy processes and all Chapters; as well as knowledge of investor and regulatory requirements
• Strong Microsoft Excel, data analysis and process improvement skillsets
• Strong understanding of software development, lifecycle, and program/project management
• Proficient with Microsoft Office, SQL Server Management Studio, Word, Visio, PowerPoint, and Project
• Five (5) years’ experience required in bankruptcy with increasing responsibilities in the banking, finance, or mortgage industry.
• Four plus (4+) years’ experience working with continuous improvement methodologies like Lean Manufacturing or Six Sigma related experience. Yellow belt preferred.
• Four plus (4+) years’ experience in successfully managing projects and/or initiatives under aggressive timelines.

Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. What We Offer: Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. Customized training programs to help you advance your career. Employee referral bonuses so you’ll get the opportunity to work with friends (and get some extra cash in your pocket!). Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, Apply tot his job Apply To this Job