See all roles

Senior Business Intelligence Specialist

Work from home Full-time role Hiring

Senior Business Intelligence Specialist We’re looking for a Senior Business Intelligence Analyst who can do more than just build dashboards, we need someone who can translate data into stories that influence decisions at the highest levels. As part of the Global Sales Operations BI team, you’ll play a critical role in designing, delivering, and communicating insights that drive revenue growth and operational efficiency. You’ll work closely with senior leaders, leveraging Microsoft Fabric, Power BI, Salesforce, and modern data platforms to uncover opportunities and guide strategic action. This role is perfect for a data professional who thrives on both the technical and business sides of analytics, someone who loves getting deep into data but can also own the narrative in executive meetings.

Key Responsibilities

Develop and own advanced, scalable dashboards and reporting solutions in Power BI and Fabric to support global sales operations. Partner cross-functionally with Sales, Marketing, Product and Finance leadership to define KPIs, metrics, and data-driven strategies. Analyze complex datasets from multiple systems (Salesforce, CRM, financial data sources, etc.) to uncover actionable insights. Present findings with clarity and confidence, guiding senior stakeholders through the “so what”, connecting data trends to business outcomes. Lead insight discussions and performance reviews, helping leadership teams make informed decisions. Continuously optimize data models, queries, and pipelines to ensure scalability, reliability, and speed. Ensure data quality, governance, and compliance with corporate and regulatory standards. Mentor and support other analysts, promoting best practices in visualization design, storytelling, and business engagement.

Requirements

Education & Experience Bachelor’s degree or (equivalent experience) in Data Analytics, Business, Computer Science, or related field (Master’s preferred). 3+ years of experience in Business Intelligence, Data Analytics, or related roles, with a proven track record of influencing business decisions. Technical Skills Advanced proficiency in Power BI and Microsoft Fabric for dashboard development and data modeling. Strong experience with Salesforce data and other CRM/ERP systems. Solid understanding of SQL, DAX, and modern data platforms. Familiarity with ETL processes, data pipelines, and governance best practices. Analytical & Business Acumen Ability to analyze complex datasets and translate findings into actionable insights. Skilled in defining KPIs and building performance frameworks for global sales operations. Strong grasp of revenue drivers, operational efficiency, and strategic business planning. Communication & Leadership Exceptional data storytelling and presentation skills for executive audiences. Ability to lead insight discussions and influence senior stakeholders. Experience mentoring analysts and promoting best practices in visualization and analytics. Other Comfortable working in a fast-paced, global environment. Strong problem-solving mindset and attention to detail. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide. Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time. Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers. We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide. For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. In 2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Careers Privacy and Cookies Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page. Apply tot his job Apply To this Job

You might like

Business Intelligence Engineer, Robotics Data Platform

Work from home Full-time role

Business Intelligence Engineer 2

Work from home Full-time role

Sr. Director/VP, Business Operations – Remote in Santa Clara, CA

Work from home Full-time role

Sr. Director Business Operations, Global Brand Marketing

Work from home Full-time role

Sr. Marketing Analytics & Operations Manager (US-Remote)

Work from home Full-time role

Associate Operations Manager, B2B

Work from home Full-time role

Business Operations Manager, Infrastructure Menlo Park, CA • Online Operations • Operations Men

Work from home Full-time role

Product Marketing & Strategy Manager

Work from home Full-time role

Strategy Execution Manager

Work from home Full-time role

Sr. Endpoint Tech Strategy Manager (Remote)

Work from home Full-time role

Experienced Part-Time Customer Service Specialist | Fully Remote Job // No Prior Experience Required – Competitive Hourly Salary Join Hirevector as a Part-Time Customer Service Specialist and Unlock a Rewarding Career in Customer Support Are you searching for a flexible, part-time, work-from-home opportunity that offers a competitive hourly salary and requires no prior experience? This is your chance! Hirevector is currently hiring Part-Time Customer Service Specialists to join our remote team. If you are motivated, eager to learn, and ready to start a rewarding career in customer support, then this role is perfect for you. This position is open to candidates across the USA and worldwide. With paid training, flexible schedules, and excellent pay, this is one of the best entry-level opportunities for anyone looking to balance work and life while earning a competitive income. About Hirevector Hirevector is a leading provider of innovative solutions and services, dedicated to delivering exceptional customer experiences. Our team is passionate about empowering individuals to succeed in their careers, and we're committed to creating a work environment that fosters growth, collaboration, and innovation. Job Overview As a Part-Time Customer Service Specialist, you will be responsible for assisting customers via phone, chat, or email. Your main role will be to ensure that customers have a positive experience by answering their questions, resolving issues, and providing helpful solutions. Don't worry if you don't have customer service experience – we provide comprehensive training to set you up for success. All you need is a positive attitude, communication skills, and reliability. Key Responsibilities Responding to customer inquiries via phone, email, or live chat. Providing product or service information in a clear and friendly manner. Assisting customers with billing, technical support, or order tracking. Handling customer complaints professionally and providing quick resolutions. Documenting all customer interactions in the CRM system. Collaborating with other team members to improve processes and customer satisfaction. Meeting weekly performance goals and maintaining high service standards. Required Skills & Qualifications The best part about this role is that no degree or prior experience is required. We value attitude, willingness to learn, and dedication more than background experience. We're looking for candidates who: Have strong written and verbal communication skills. Are patient, empathetic, and customer-focused. Can multitask while handling customer interactions. Are comfortable using computers, email, and chat platforms. Have a quiet workspace and reliable internet connection. Are flexible and open to working evenings, weekends, or part-time hours. Preferred Qualifications Previous customer service, retail, or hospitality experience is a plus – but not required. Remote Work Requirements To succeed in this role, you will need: A laptop or desktop computer. Reliable high-speed internet. A headset or microphone for clear communication. A distraction-free workspace at home. Competitive Hourly Salary & Benefits We strongly believe in paying our employees well for their time and dedication. As a Part-Time Customer Service Specialist, you'll enjoy: Competitive hourly salary: $24 – $32 per hour (depending on performance & experience). Paid training provided – earn while you learn. Weekly or bi-weekly pay via direct deposit. Flexible schedules that work around your lifestyle. Performance bonuses and incentive pay. Career advancement opportunities into full-time positions. Work-life balance with a 100% remote setup. Why This Job is Perfect for You This is not just another part-time gig – it's a career stepping stone. You'll build valuable communication, problem-solving, and customer engagement skills while earning a competitive hourly salary from the comfort of your home. Here's why you'll love it: No degree or experience required – start immediately. Work from anywhere with flexible hours. Competitive pay with growth opportunities. Paid training & full support from our team. A stable role with consistent part-time hours. How to Apply (Immediate Openings) Getting started is easy! To apply, simply: Submit your updated resume. Complete a short online application form. Attend a virtual interview (no in-person required). Begin paid training and start working within days! Don't miss this opportunity to join Hirevector as a Part-Time Customer Service Specialist and earn a competitive hourly salary ($24–$32 per hour) while working from home. If you are reliable, motivated, and ready to provide outstanding customer support, we want you on our team. Apply today and start your remote customer service career with one of the best-paying part-time opportunities available! Apply Job!

Work from home Full-time role

Experienced Web Chat Representative – Delivering Exceptional Customer Experiences at arenaflex

Work from home Full-time role

Entry-Level Remote Customer Service Representative – Home Improvement Retail – arenaflex

Work from home Full-time role

Airbnb Superhost (Remote Property Manager)

Work from home Full-time role

Experienced Full Stack Data Entry Specialist – Remote Data Management and Quality Assurance

Work from home Full-time role

Remote Director of Technology Job for a Fintech Startup (Part-Time)

Work from home Full-time role

Overnight Customer Service Agent - Work remotely during overnight hours in a flexible customer support role paying $25-$35 per hour.

Work from home Full-time role

[Remote] Mortgage Loan Officer - Remote

Work from home Full-time role

Experienced Data Entry Clerk – Remote Opportunity at arenaflex

Work from home Full-time role

Automation Tester/Remote

Work from home Full-time role