Data Integrity Specialist

Welcome to The Liberty Company-a forward-thinking, rapidly growing insurance brokerage built on a foundation of culture and collaboration. Recognized for our award-winning workplace, we believe in creating opportunities for every employee to discover their Joy of Being (JOB). Our entrepreneurial, wellness-focused environment is paired with competitive compensation, a generous benefits package, paid time off, and unique programs to support your professional and personal growth. We're seeking a Data Integrity Specialist to join our team. If our values resonate with you, and you're looking for a workplace where culture comes first, we can't wait to get to know you! Position Summary: This position is responsible for supporting agency management system quality assurance, data integrity and data conversions. Primary duties include owning key components of the Quality Audit process and of the Reporting process, managing tasks throughout, communicating with the team and partner to accomplish milestones and solve issues, and reporting on audit results to the Data Integrity Director at regular intervals. This individual serves as a subject matter expert. Essential Duties and Responsibilities:

• Work with multiple Agency Management Systems including AMS360, ImageRight and Epic.
• Assist with Employee and Department Audits upon request.
• Produce data quality reports for management team upon request.
• Obtain thorough understanding of Liberty Reporting methods and manage Internal Agency reporting dashboards.
• Investigate reports of errors or issues with the data and provide a resolution plan.
• Coordinate and execute data audits, assessments, and remediation plans to identify and resolve data issues and gaps.
• Collaborate with data owners, users, and consumers to understand their data needs and expectations.
• Ownership of Employee Commission Data and operational workflows.
• Review and become familiar with current Corporate operational workflows.
• Participate with management and other employees on special projects and other duties as required.
• Thorough and proactive project tracking - risk, issue, escalation, and milestone management.
• Assist Conversion Data Mapping and Validation with Excel reports.
• Support post-conversion clean-up projects through to completion.

Minimum Qualifications:

• 3-5 years in customer service or underwriting role at insurance agency.
• Experience with Applied Epic, AMS360 or similar systems.
• Experience defining and documenting procedures and workflows.
• Accuracy and attention to detail is absolutely required, as well as a track record of reliability, confidentiality, and conscientious work habits.
• Proficient in MS Office, specifically Excel, Word and PowerPoint.
• Ability to learn new software and programs, demonstrating flexibility and a commitment to continuous improvement in technical skills.
• Ability to work independently with little supervision.
• Ability to organize and prioritize effectively and manage multiple projects at once.
• Ability to interpret data and relate to insurance terms.
• Ability to adapt and work efficiently in a rapidly changing dynamic environment with deadline pressures.
• Demonstrated ability to identify problems, develop solutions, and execute the plan of action.
• Demonstrated ability in cultivating positive relationships with co-workers, clients, vendors.

Promoting Peace of Mind for All At Liberty, we take great care to promote peace of mind for all. We create a safe space to find your Joy of Being as your most authentic self. Being uniquely YOU, with your unique experiences and ideas, we will continue to strengthen our company as we grow together. HABU has nothing to do with age, gender identity, race, sexual orientation, physical or mental ability, or ethnicity. We pursue people who value: Integrity, excellence, caring, kindness, fairness, teamwork, good feelings, and fun! Liberty empowers our team with tools and knowledge to support the purposeful spread of positive energy, kindness, and good feelings with others. We recognize that our industry has more work to do in advancing diversity and inclusion. Our dream is to become the north star others can look to for direction as we advance together.

• Qualified applications with arrest or conviction records WILL be considered for employment. For positions in our organization that require a state insurance license to perform the duties described herein, applicants must meet the state licensing requirements as required by the applicable DOI, must not have been disqualified or barred from licensure, and must not have been prohibited from conducting the business of insurance under Title 18 U.S. Code, §§1033 and 1034 to qualify for that role

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