ManyChat Automation Specialist Needed for Keyword Response
We are seeking a skilled ManyChat specialist to automate responses based on specific keywords. The job involves setting up a greeting message and a follow-up message for users who trigger the keyword. You will also need to tag users to streamline communication and avoid sending repeated messages. Additionally, a notification for follow-up will be required 2 days after the initial response. If you have experience with ManyChat and can execute these tasks efficiently, we would love to hear from you! See below for detailed scope: FLOW OBJECTIVE #1 The goal is to automatically reply to a specific keyword that a user sends via Instagram DM in response to a CTA in my posts. Each keyword must trigger: •A greeting + a pre-written message associated with that keyword
- Only one response per user per keyword (avoid duplicate messages caused by IG or ManyChat delays)
- Apply a tag to the user after sending the message, so the system knows they already received it
- A notification/reminder after 2 days so I can manually follow up
The following flow outline (generated previously with ChatGPT) shows what is needed: A single, immediate automatic response when someone sends a keyword through Instagram DM. ________________________________________ IDEAL FLOW STRUCTURE IN MANYCHAT 1. Create a “Keyword Trigger” for each keyword Go to: Automation → Keywords For each keyword (example: PADRE)
- Condition: If message contains: “PADRE”
- Action: Start a Flow → select the corresponding flow
Repeat this for all keywords: PADRE, MASCULINO, AMAZONAS, CONSTELAR, LINAJE, PRINCESO Tip: Use Exact Match to avoid false triggers from similar words. ________________________________________ 2. Build the base flow with one single welcome message Inside the Flow Builder: 1. Add one message block with the pre-written greeting + response for that keyword 2. Disable Smart Delays, Conditions, and “Continue to next step”—the flow must end after that message 3. Add a tag to track delivery o Example: Tag: Keyword_PADRE This tag is essential to avoid repeated replies. ________________________________________ 3. Prevent duplicate messages (critical) In the flow settings:
- Enable “Stop multiple triggers per user”
- Enable “User can trigger this keyword only once”
To guarantee no duplicates at all, add a condition at the beginning: If user has tag Keyword_PADRE → End Flow This ensures the flow never sends the same message twice, even if the user repeats the keyword. ________________________________________ 4. Add human follow-up After ManyChat sends the automated message, I will manually follow up. The system must allow me to:
- See new keyword triggers in the ManyChat or Instagram Inbox
- Identify users by the tag Keyword_PADRE
- Optionally receive an internal notification (for me or an assistant) confirming that the keyword was triggered
This ensures personalized follow-up after 2 days. ________________________________________ FLOW OBJECTIVE #2 Create a second automation where a user comments a keyword on an Instagram post and receives a gift or resource in their DM. Requirements:
- Send the gift only once per user
- Prevent duplicate messages
- Avoid triggering too aggressively so Instagram does not flag the account as spam
- Must comply with Instagram’s rate limits and comment-to-DM rules
________________________________________ FLOW OBJECTIVE #3 Create a third automation that only replies to comments, inviting users to message me in DM — and nothing else. Requirements:
- The reply must look natural, not forced engagement
- Avoid repetitive or spammy responses
- Must respect Instagram’s frequency limits for automatic comment replies
Apply tot his job Apply To this Job