Sales & Education Executive, Los Angeles

About the position

Responsibilities

• Achieve sales objective through consumer selling and driving conversion
• Develop and execute sales strategy for specific regions
• Manage, lead and develop MAKE UP FOR EVER Market Specialists (MS) and/or Selling Specialist team in driving retail sales
• Review Market and/or Selling Specialist sales performance on a weekly basis to ensure sales targets are effectively met
• Drive conversion through coaching, negotiating, in store sales and resources to support promotional activities
• Demonstrate solid understanding of sales, product knowledge, events, operations and Sephora environment
• Create and oversee event execution, using territory field sales insight to influence schedule optimization
• Provide weekly sales performance/productivity, event activity and field need feedback to Regional Manager
• Build and maintain strong working relationships within Sephora and build Beauty Advisor love
• Observe, investigate, facilitate and follow-through on all aspects of Gondola, including Inventory and Visual Merchandising
• Obtain, understand, and act on Assortment Cycle Count (ACCR) Reports
• Partner with Store Teams to ensure gondola is always fully stocked
• Partner with Sephora to develop and execute innovative in-store events
• Communicate sales goals and client engagement strategy
• Maximize selling staff's productivity through hour utilization, schedule optimization, goal management
• Proactively identify inventory/stock issues that may impact business
• Interview, hire, coach and manage regional Market Specialists and/or Selling Specialists
• Follow individual scheduling guidelines when set by Sephora and ensure internal alignment
• Maintain individual in store bookings via Sephora's Happening Now system
• Manage Market and/or Selling Specialist in store bookings via Sephora's Happening Now system
• Partner with RD to plan store visits which best impact sales plan during key hours
• Be an outstanding role model for education and artistry skill and lead by example
• Execute training objectives set by Education and Sales Leadership
• Ensure Sephora cast is well-versed in brand messaging, differentiation and assortment
• Provide feedback to ensure effective delivery of sales techniques to maintain and acquire new customers
• Deliver brand trainings to dedicated and department-wide Sephora teams on selling, product knowledge, service experiences, and artistry based on curriculum set by Education and Sales leadership
• Analyze and evaluate how the Market Specialist, Selling Specialists and Sephora Beauty Advisors are using training knowledge to drive sales
• Partner with Sephora Leadership team in identifying and addressing areas for development: in artistry, business, presentation, or other areas of opportunity
• Analyze the business to ensure sales goals/targets are met and effectively managed
• Conduct new hire Market and/or Selling Specialist interviews
• Strategically build quarterly calendars in Outlook
• Management of travel and Selling Specialist budgets
• Timely completion of monthly expense reports
• Weekly approval of selling specialist hours
• Clear and effective email communication in a timely manner

Requirements

• Minimum 2-3 years of experience in field sales, leadership, retail management, preferably within the cosmetics industry
• Solid understanding of sales, product knowledge, events and operations in the cosmetic industry
• Exceptional communication skills, both written and verbal, as well as exceptional interpersonal skills
• Basic beauty make up skills
• Deep understanding of the retail market and current beauty trends
• Ability to coach and develop staff in order to achieve goals
• Enthusiastic mentor and strategic thinker
• Charismatic individual with strong negotiation and communication talents
• Availability to work key business hours, including weekends
• Must be able to travel, drive and maintain a valid driver's license, with proof of insurance
• Physically able to carry boxes of a reasonable weight and work in a fragrance filled, cosmetic environment
• Exhibit a high level of professional personal appearance and hygiene
• Eligible to obtain a corporate credit card

Benefits

• Medical, Dental, Vision Insurance Plans
• Employee Assistance Program
• Employee discount + make-up allowance
• Tuition reimbursement
• Pet Insurance
• Work from Home equipment stipend
• Salary Range: $78,000 - $81,000 per year
• Competitive annual bonus potential
• Growth & development within the LVMH group

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