Experienced Insurance Customer Service Representative – Delivering Exceptional Service in a Dynamic, Family-Owned Insurance Agency
Are you a customer service enthusiast with a passion for insurance and a desire to join a dynamic, family-owned agency that prioritizes exceptional service and employee growth? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to explore this exciting opportunity to join blithequark as an Insurance Customer Service Representative.
Why Choose blithequark?
At blithequark, we're more than just an insurance agency – we're a family-owned business that's been serving the Southeast Michigan community for over 39 years. Our commitment to delivering exceptional service and treating our customers like family has earned us a reputation as one of the top insurance agencies in the region. But don't just take our word for it – check out what our customers say about us in their own words on Google Reviews.
What We Offer
As a valued member of our team, you'll enjoy a comprehensive benefits package that includes:
- Competitive Compensation: A base salary of $50,000 - $54,000, plus a monthly bonus for outstanding performance.
- Retirement Benefits: An IRA with a 3% company match to help you plan for your future.
- Paid Time Off (PTO): 15 days available immediately upon hire, prorated based on the date of hire.
- Health Insurance: Compatible with Health Savings Account to help you manage your healthcare expenses.
- Group Life Insurance: $50,000 of coverage to provide peace of mind for you and your loved ones.
- Paid Professional Development: Opportunities to enhance your skills and knowledge in the insurance industry.
About the Role
We're seeking a motivated, energetic insurance professional to join our team as an Insurance Customer Service Representative. As a key member of our team, you'll be responsible for delivering exceptional service to our customers, growing our agency through value-based conversations, and working closely with our agents to establish and meet cross-sell and customer service goals.
Key Responsibilities
* Daily grow our agency through value-based conversations and remarkable customer service to existing members.
- Possess keen attention to detail in all customer interactions.
- Work with the agent to establish and meet cross-sell and customer service goals.
- Exhibit a strong work ethic.
- Position will be approximately 90% service, 10% sales.
Requirements
To succeed in this role, you'll need:
- Insurance Customer Service Experience: At least 1 year of experience in a customer-facing role, preferably in the insurance industry.
- Excellent Written and Verbal Communication Skills: The ability to effectively communicate with customers, agents, and other stakeholders.
- Willingness to Learn and Be Teachable: A positive attitude and a willingness to learn and grow with our agency.
- Ability to Multi-Task: The ability to handle multiple tasks and priorities while maintaining a high level of accuracy.
- Genuine Desire to Make a Positive Difference: A passion for helping others and making a positive impact on people's lives.
- Property & Casualty Insurance Agent License: A valid license to practice as a Property & Casualty Insurance Agent.
Work Environment and Culture
As a remote employee, you'll have the flexibility to work from the comfort of your own home or office. Our agency values a fun, fast-paced work environment where collaboration and teamwork are encouraged. We're a family-owned business that prioritizes employee growth and development, so you can expect opportunities to learn and grow with our agency.
How to Apply
If you're a motivated, customer-focused individual with a passion for insurance, we invite you to apply today. Please submit your application through our website, and we'll be in touch to discuss this exciting opportunity further.
Equal Employment Opportunity
blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive, respectful, and supportive of all employees.
Note
This is a remote position, and we're open to considering candidates from across the country. If you're a motivated, customer-focused individual with a passion for insurance, we invite you to apply today. Apply for this job